We are an environmental storytelling platform of immersive experiences designed to inform, inspire and activate our community to positively impact our planet.

HOW WE DO IT
We create large scale multi-sensory journeys through underwater worlds, fantasy lands, and inspirational art installations designed to reimagine the way we address the most pressing environmental issues of our time. Each exhibition is brought to life through immersive technology, animated by  augmented reality, virtual reality, projection mapping, and interactive environments where visitors will learn how their small lifestyle changes will impact the future of our planet.

Arcadia Earth

Marketplace Associates are one of the first points of contact and Brand Ambassadors of Arcadia Earth, embodying our mission, values, and messages to ensure they are communicated and delivered through excellent customer service to each guest during their journey throughout the Arcadia Earth experience. 
 
Our Marketplace is a platform for our community of like-minded brands dedicated to making a positive impact. Together, we offer innovative, sustainable solutions that inspire conscious consumer choices. The mindfully curated selection of high-quality products reflect our environmental values across our core requirements: Conflict-Free, Cruelty-Free, Non-Toxic and Sweatshop-Free. 
 
Reporting to the Leadership Team (Marketplace Manager, General Manager and Supervisors), Marketplace Associates are responsible for welcoming, educating, inspiring, and driving curiosity about our Marketplace and community of like-minded brands.  Associates are knowledgeable and support our guests throughout their visit with a positive attitude and enthusiasm. 
 
Our ideal candidates are flexible and available to assist with additional tasks, as needed, which may include, but are not limited to greeter, coat check, assisting with opening and closing procedures, supporting marketplace inventory, events support and any other duties related to day-to-day operations.
 
Key responsibilities will include:
- Contributing to a consumer centric culture with delivery of best-in-class customer service.
- Welcoming and engaging guests enthusiastically and thoughtfully.
- Anticipating and supporting guest needs, guiding the guest through the marketplace experience, answering questions, storytelling and highlighting key partners and brands 
- Daily operations (open, stocking, merchandising, point-of-sale transactions, minor cleaning, restocking, closing).
- Assisting with opening and closing procedures, queue management 
- Being proactive if there is a challenge with the Exhibit, technology, or a guest.
 
PREREQUISITES:
The ideal candidate has previous experience in the retail industry, or tourism and hospitality, with a true passion for customer service and availability to work on weekdays, weekends, holidays, and evenings. Knowledge of Shopify an asset. 
 
KEY SKILLS required:
- TRULY PASSIONATE TO PROTECT OUR PLANET!
- Enthusiastic and confident working with the public and large groups. 
- Sincerely enjoy working with people and hospitality.
- Comfortable working within a startup environment.
- Able to flourish and collaborate within a team-oriented environment.
- Generating innovative ideas. 
- Resolving problems quickly.
 
 
***You must be fully available to work rotating shifts; weekdays, weekends, evenings and holidays. 
 
*** Must be able to stand or walk for long periods of time throughout your shift; rest and meal breaks will be provided.
 
*** Please note: flashing lights and loudspeakers/surround sound are present and prevalent throughout our Exhibition.
 
Arcadia Earth Toronto is an inclusive Equal Employment Opportunity employer that welcomes all applicants, without regard to gender, gender identity, sexual orientation, race, ethnicity, disable or veteran status or any other characteristic protected by law. 


Explorers are one of the first points of contact and Brand Ambassadors of Arcadia Earth, embodying our mission, values, and messages to ensure they are communicated and delivered through excellent customer service to each guest during their journey through the Arcadia Earth experience. 
 
Reporting to the Leadership Team (General Manager and Supervisors), Explorers are responsible for welcoming, guiding, inspiring, explaining, and supporting each guest throughout the exhibition with a positive attitude and enthusiasm.
 
Knowledgeable about each room of the Exhibit, Explorers will inform and inspire guests through thoughtful storytelling, answer questions, drive curiosity through thoughtful conversations, and encourage environmental action, in addition to advocating sustainable marketplace products and consumerism.
 
Our ideal candidates are flexible and available to assist with additional tasks, as needed, which may include, but are not limited to ticket sales, greeter, coat check, assisting with opening and closing procedures, supporting marketplace inventory, events support and any other duties related to day-to-day operations.
 
Key responsibilities will include:
- Contributing to a consumer centric culture with delivery of best-in-class customer service.
- Welcoming and engaging guests enthusiastically and thoughtfully.
- Anticipating and supporting guest needs, guiding the guest through their arrival experience, answering questions, storytelling and highlighting key attributes of the the exhibit  
- Daily operations (opening, greeting, ticketing and gift card transactions, coat check, managing the cockpit area, closing).
- Assisting with opening and closing procedures and queue management. 
- Being proactive if there is a challenge with the Exhibit, technology, or a visitor.
 
PREREQUISITES:
The ideal candidate has previous experience in tourism and hospitality, events, or retail industry with a true passion for customer service and availability to work on weekends, holidays, and evenings.
 
KEY SKILLS required:
- TRULY PASSIONATE TO PROTECT OUR PLANET!
- Enthusiastic and confident working with the public and large groups. 
- Sincerely enjoy working with people and hospitality.
- Comfortable working within a startup environment.
- Able to flourish and collaborate within a team-oriented environment.
- Generating innovative ideas. 
- Resolving problems quickly.
 
 
***You must be fully available to work rotating shifts; weekdays, weekends, evenings and holidays. 
 
*** Must be able to stand or walk for long periods of time throughout your shift; rest and meal breaks will be provided.
 
*** Please note: flashing lights and loudspeakers/surround sound are present and prevalent throughout our Exhibition. 
 
Arcadia Earth Toronto is an inclusive Equal Employment Opportunity employer that welcomes all applicants, without regard to gender, gender identity, sexual orientation, race, ethnicity, disable or veteran status or any other characteristic protected by law. 


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