Under the supervision of the Meetings and Banquets Manager, the Conference Porter's responsibility is to provide professional, knowledgeable, genuinely friendly, food and beverage service in a timely manner and deliver the ultimate guest experience (banquets, catering, breakfast service, room service). Such position requires great skills in work organization, proven ability to solve problems and excellent communication skills (written and oral).
Description of main responsibilities:
Prepare and serve all food and beverages for banquets
Adhere to all liquor laws and regulations
Perform related maintenance/cleaning of equipment
Monitor and maintain cleanliness, sanitation and organization of bar-top, service areas
Anticipate guest's needs, respond promptly and acknowledge guests even when busy
Prepare the conference & banqueting rooms ready for service, ensuring that all tasks are completed to the correct standard according to business levels as requested by your supervisor;
Become fully conversant with all aspects of the conference & banqueting department. This is to include; conference standards, function sheet translation, room set ups, conference service, banqueting service and conference & banqueting preparation;
Ensure all equipment and rooms are set-up and prepared to hotel standards.
Ensure all equipment is stored in the correct manner, in line with all food and beverage/conference and banqueting requirements and health & safety legislation.
Requirements of the position:
Previous server experience
Smart Serve Certified
Professional, enthusiastic, energetic, a people person
Able to work and communicate well
Able to accommodate a flexible work schedule (morning, afternoons, evenings, weekends)
Able to lift up to 50lb, reach, bend, push and stoop
Able to work in a standing position for up to 5 hours
Able to work under pressure
Written and spoken French an asset
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