As a member of the Banana Republic team, our brand ambassadors are responsible for helping create a customer-centric environment and engaging with customers to ensure a positive shopping experience.
· Demonstrating customer-centric behaviors
· Assessing customers' needs and providing assistance and information on product features and benefits
· Enhancing the customer experience through digital offerings
· Actively seeking out and engaging with customers in the store
· Ensuring the customer never leaves disappointed
· Handling all returns and customer issues courteously and professionally
· Maintaining the store to meet brand standards
· Executing all operational processes effectively and efficiently
· Demonstrating values and behaviors consistent with our culture
· Achieving goals
· Performing other duties as assigned
· Customer focused
· Effective communication
· Tech savvy
· Previous experience in a customer-centric environment preferred.
· Ability to demonstrate strong customer focused skills.
· Ability to receive feedback and take action when appropriate.
· Ability to meet brand availability requirements.
· Ability to maneuver around sales floor, stockroom and office
· Ability to lift up to 30 pounds
Banana Republic was founded with an explorer's spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.
We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. And the people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what's next.