ANY PLACE THAT HAS 'GAMES' IN THEIR NAME HAS TO BE A GREAT PLACE TO WORK
At EB Games, we are always looking for new opportunities to both grow our business and our team. Join us at one of our retail store locations, the astonishingly interesting place where gamers and non-gamers come together to learn, try and take home the greatest gaming product. Engage with customers to transfer your awesome knowledge so they too can enjoy gaming the way you do.

PEOPLE WHO LIKE PEOPLE
We employ people who like people (& games). We feel it is important to create a diverse atmosphere that is inclusive of unique differences; we celebrate these unique differences, it makes us a winning team. Our people are fun, passionate and knowledgeable; when our customers ask a question they get a straight answer. Our greatest asset is our people.

PEOPLE WHO LIKE REWARDS
We strive to maintain the best and most desirable work environment in order to maintain our greatest asset: YOU. How do we achieve this? By constant review and enhancements to our already sweet rewards program, we offer competitive pay, vacation pay, as well as paid holidays. In addition to these, we have tuition reimbursement, an employee referral program and of course, our employee product discount. But wait there's more! Interested in planning for the future? EB keeps these values in mind too with the company match RRSP program. On top of these great advantages working with EB, management candidates will be eligible for extended health coverage and prescription drug card, dental coverage, long-term disability, accidental death and life insurance coverage. Lastly, managers attend a vendor show conference once per year that educates them on the latest and greatest in the industry and allows them to network with our vendor partners (it's also held in a cool new place each year across Canada).

PEOPLE WHO LIKE OUR STORES
At EB we have the unique position of being first to market every time. Our stores convey this message with their dynamic environment. From our recycled section and the tablet center-right to the cash wrap, an EB Games store is designed with one purpose in mind: to get the latest and greatest products out to our customers! This is where YOU come in!


"Un magasin dont le nom contient le mot "games" doit être un milieu de travail phénoménal"
 
 Chez EB Games, nous sommes toujours à la recherche de nouvelles occasions pour grandir nos affaires et notre équipe. Joignez-vous à nous dans l'un de nos magasins, dans un endroit incroyablement intéressant où les joueurs et non-joueurs s'unissent pour apprendre, tester et emporter le meilleur produit ludique. Engagez les clients pour transférer vos connaissances extrêmes et leur permettre aussi de profiter des jeux comme vous.
 
 DES GENS QUI AIMENT LES GENS
Nous embauchons des gens qui aiment les gens (et les jeux). Nous attachons une grande importance à la création d'une atmosphère avec beaucoup de différences uniques; nous célébrons ces différences uniques, ce qui fait de nous une équipe gagnante. Nos gens sont amusants, passionnés et bien renseignés; ils savent toujours comment répondre aux questions des clients. Notre plus grand atout est notre personnel.

EB Games

Tu es enthousiaste, courtois(e) et tu aimes travailler avec la clientèle dans un environnement dynamique? Toujours prêt(e) à relever des défis, l'Associé(e) à la Vente s'assure de bien représenter l'image de marque du magasin par son attitude et sa connaissance des produits afin d'offrir aux clients une expérience unique. Nous sommes à la recherche d'une personne positive et motivée pour se joindre à notre équipe!

Tu as de l'expérience dans un poste de gestion, offres un excellent service à la clientèle et as une attitude orientée vers les ventes et les résultats? Nous recrutons présentement un gestionnaire ambitieux comme toi pour compléter notre équipe!

Tu es un leader capable d'encourager et de motiver ton équipe à se surpasser? Nous recherchons une personne pouvant collaborer avec le/la gérant(e) afin de diriger les opérations et de s'assurer que les normes de service à la clientèle soient respectées. C'est par ton engagement, ta personnalité et ton leadership que tu représenteras la marque autant auprès des clients que de ton équipe.

Maximiser l'efficacité et la rentabilité de l'équipe tout en créant un environnement de travail stimulant sont les principales responsabilités du gérant(e). Nous cherchons quelqu'un ayant un bon sens des priorités, de l'expérience en gestion d'équipe, de l'ambition et un esprit orienté vers les résultats. Tu es un leader avec une volonté de réussir? Nous te voulons dans notre l'équipe!

En tant que cassier(ère), tu dois être enclin à mettre les besoins du client au premier plan. Tu dois travailler en collaboration avec l'équipe dans le but d'offrir un service exceptionnel et d'accueillir nos clients avec courtoisie. Tu as développé des aptitudes en communication et tu as une volonté de réussir? Nous aimerions te rencontrer, soumets ta candidature aujourd'hui!

EB GAMES
METROPOLIS AT METROTOWN

4700 KINGSWAY, UNIT 1159, BURNABY
SUNDAY MAY 5, 2019 | 12PM-4PM.

WE ARE LOOKIN FOR
PART TIME SALES ASSOCIATES &
ASSISTANT SALES MANAGERS.

¿Eres entusiasta, educado y te encanta trabajar con el público en un ambiente dinámico? Siempre listo para los desafíos, el Embajador ofrece una experiencia única al cliente siempre representando la imagen de la marca a través de su actitud y conocimiento del producto. ¡Estamos buscando candidatos positivos y motivados para unirse a nuestro equipo!

Tu es enthousiaste, courtois(e) et tu aimes travailler avec la clientèle dans un environnement dynamique? Toujours prêt(e) à relever des défis, l'Ambassadeur/Ambassadrice s'assure de toujours représenter l'image de marque du magasin par son attitude et sa connaissance des produits afin d'offrir aux clients une expérience unique. Nous sommes à la recherche d'une personne positive et motivée pour se joindre à notre équipe!

You're enthusiastic, courteous and you love working with the public in a dynamic environment? Always up for challenges, Ambassadors offer an unique customer experience by always representing the brand image through their attitude and product knowledge. We are looking for positive and motivated candidates to join our team!

ambassador

The Assistant Store Manager is the second tier of management responsible for the successful operation of a store that produces $400,000-$4,000,000 annual sales. In this capacity, the Assistant Manager is tasked with achieving performance and profit goals as directed by the Store Manager and ensuring that operational procedures, company policies, and governmental regulations are communicated to and followed by store associates.  

RESPONSIBILITIES (SPECIFIC DUTIES):
- Achieve assigned store P&L objectives as directed by the Store Manager.
- Achieve individual sales, profitability, shrink and special program goals.
- Drive store sales and repeat business.  
- Support promotional programs and pricing strategies consistent with company guidelines.
- Demonstrate and ensure quality customer service is consistently delivered.
- Handle customer complaints with a sense of urgency and good judgment.
- Assist the Store Manager in ensuring that operational procedures, company policies, and governmental regulations are communicated to and followed by associates.
- Assist in recruiting, screening and qualifying applicants for store level positions.
- Partner with Store Manager to schedule staff and to delegate tasks as needed.
- Monitor, coach, train and provide performance feedback to staff as appropriate and document daily sales results of store and associates where necessary.
- Adhere to and reinforce the company's Code of Ethical Conduct.
- Protect company assets through inventory counts and loss prevention procedures. These include specific daily and monthly counting of specific inventory.
- Communicate pertinent issues to Store Manager both verbal and written.
- Set store merchandising plan-o-grams, signage, displays, and POP.
- Maintain store appearance and cleanliness.
- Assists in completing inventories and new store openings.
- Assist in ensuring compliance with company, mall and or strip opening and closing regulations.
- Use the Performance Summary Report to track results and set a plan for improvement.
- Use the Game Planner as an organizational and communication tool.
- Other responsibilities as assigned.
 
SUPERVISORY RESPONSIBILITIES 
Second tier manager responsible to supervise store associates in the Store Manager's absence.

QUALIFICATIONS:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 
- The requirements listed below are representative of the knowledge, skill, and/or ability required. 
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE 
Bachelor's Degree from four-year College or university or 4 years related experience and/or training is an asset. 

LANGUAGE SKILLS:
- Ability to read and interpret documents. 
- Strong verbal, written and listening skills.  
- Ability to speak effectively and persuasively with customers, employees, vendors, suppliers, and superiors. 

MATHEMATICAL SKILLS:
- Ability to calculate discounts and percentages.  
- Ability to apply basic arithmetic, algebra and geometry concepts.

REASONING ABILITY:
- Reasoning ability using both logic and deduction. 
- Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.  
- Ability to formulate solutions to people problems. 
- Problem-solving and decision making.

COMPUTER SKILLS 
Must be proficient on the POS upon completion of training. 

OTHER REQUIREMENTS:
- Outgoing personality and professional appearance. 
- Strong interpersonal skills.  
- Ability to treat others with respect and dignity. 
- Ability to participate in two-way communications, including telephone communications.  
- Ability to open and close the store.  
- Ability to ensure proper completion of necessary paperwork. 
- Ability to accurately track the store's physical inventory. 
- Exhibit team building and team leadership qualities.  
- Must be customer service oriented.  
- Willingness to accept responsibility.  
- Ability to work in a fast-paced, rapidly changing, diverse work environment.

PHYSICAL DEMANDS 
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Ability to stand, walk, climb, balance, stoop, kneel, crawl and crouch. 
- Ability to frequently lift and move up to 35 lbs. 
- Ability to climb and retrieve from high places from a ladder.  
- Ability to work in a moderately noisy environment. 
- Ability to use hands to feel, grip and hold, as well as reach with arms. 
- Vision abilities include color, distance, depth, close, and peripheral, as well as ability to adjust focus.

CERTIFICATES, LICENSES, REGISTRATIONS 
None required. 

WORK ENVIRONMENT 
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

assistantmanager

As a cashier, you must be willing to put the customer's needs first and foremost. You must work with the team in order to provide an exceptional service and welcome customers with courtesy. Your communication skills are developed and you are determined to succeed? We would like to meet you, submit your application today!

cashier

Are you resourceful? Are you sales and results oriented? Are you experienced in retail management? We are currently recruiting an ambitious key holder just like you to join our team!

keyholder

Maximize the effectiveness and profitability of the team while creating a stimulating work environment are the main responsibilities of the Manager. We are looking for someone with a good sense of priorities, team management experience, ambition and who is driven by results. You are a leader with a will to succeed? We want you in our team!

manager

Are you organized and methodical? Do you enjoy manual work? We are currently looking for positive and independent merchandisers to join our team! Sounds good? Apply now!

Tu aimes le travail physique, tu es organisé(e) et méthodique? Nous sommes présentement à la recherche de Marchandiseurs positifs et autonomes pour se joindre à notre équipe! Tu te reconnais dans cette description? Postule maintenant!

merchandiser

You are enthusiastic, courteous and you enjoy working with customers in a fast-paced environment? Always up for challenges, the Sales Associate offers a unique customer experience by always representing the brand image through his/her attitude and product knowledge. We are looking for positive and motivated candidates to join our team!

salesassociate

Are you organized and methodical? Do you enjoy physical work? We are currently looking for positive and autonomous stock clerks to join our team!

Tu aimes le travail physique, tu es organisé(e) et méthodique? Nous sommes présentement à la recherche de Commis aux Stocks positifs et autonomes pour se joindre à notre équipe!

stockclerk

You love it when there's action? A busboy requires to constantly pick up the beat and ensure that tables are assemble, clean or clear. We are looking for highly motivated and energetic people to join our team!

You love it when there’s action? A busboy requires to constantly pick up the beat and ensure that tables are assemble, clean or clear. We are looking for highly motivated and energetic people to join our team!

Tu es rapide et aime quand ça bouge? Le commis-débarrasseur doit être en mesure de répondre aux exigences de la clientèle et du restaurant autant pour monter, nettoyer et débarrasser les tables. Nous sommes à la recherche d'une personne motivée et énergique pour se joindre à notre équipe!

busboy

You're more than at ease when speaking with people and are able to handle pressure? Call center representatives serve as the first point of contact for customers and ensure to assist with the best of their abilities in a friendly and professional manner. We are looking for someone with good communication skills to join our team! We want to meet you.

You’re more than at ease when speaking with people and are able to handle pressure? Call center representatives serve as the first point of contact for customers and ensure to assist with the best of their abilities in a friendly and professional manner. We are looking for someone with good communication skills to join our team! We want to meet you.

Tu as une facilité avec les gens et tu as la capacité de bien gérer la pression? Premier point de contact avec la clientèle, les représentant(es) de centre d'appel s'assurent d'aider les clients au meilleur de leurs capacités et ce, de manière amicale et professionnelle. Nous sommes à la recherche de personne démontrant une bonne capacité de communication afin de se joindre à notre équipe. Nous voulons te rencontrer!

callcentrerep

To be a successful Call Center Manager, you are observant and detail-oriented and possess an understanding of the business. As part of your duties, you'll be focused on improving the call center practices, setting objectives, training and motivating your team to provide excellent service to customers. If you have strong coaching and leadership skills and the ability to motivate employees, we want to meet you!

To be a successful Call Center Manager, you are observant and detail-oriented and possess an understanding of the business. As part of your duties, you’ll be focused on improving the call center practices, setting objectives, training and motivating your team to provide excellent service to customers. If you have strong coaching and leadership skills and the ability to motivate employees, we want to meet you!

Un gérant de centre d'appel doit être attentif, axé sur les détails et avoir une bonne compréhension des affaires. Tes responsabilités sont l'amélioration des pratiques du centre d'appel, la définition des objectifs, la formation et la motivation de l'équipe afin de fournir un excellent service aux clients. Si tu as de solides compétences en coaching et en leadership et une capacité de motiver les employés, nous voulons te rencontrer!

callcentremanager

You're attentive, efficient, and courteous? Our team is looking for an administrator to keep the office running smoothly and efficiently. From administrative and clerical activities such as answering phones, updating employee, client, and company data, filing to greeting and directing office visitors while keeping a clean and welcoming environment, our administrator must be be adaptable, proactive, supportive, and detail-oriented. Is that you? We want to meet you!

You’re attentive, efficient, and courteous? Our team is looking for an administrator to keep the office running smoothly and efficiently. From administrative and clerical activities such as answering phones, updating employee, client, and company data, filing to greeting and directing office visitors while keeping a clean and welcoming environment, our administrator must be be adaptable, proactive, supportive, and detail-oriented. Is that you? We want to meet you!

Tu es attentif, efficace et courtois? Notre équipe est à la recherche d'un administrateur pour assurer le bon fonctionnement du bureau. Qu'il s'agisse d'activités administratives ou de bureau telles que répondre aux appels téléphoniques, mettre à jour les données des employés et des clients, accueillir et diriger les visiteurs tout en maintenant un environnement propre et accueillant, notre administrateur doit être adaptable, proactif, attentionné et axé sur les détails. Si tu te reconnais, nous voulons te rencontrer!

officeadmin

The duties of a Loss prevention agent is to protect the store's assets from theft or damage by delivery personnel, employees, and shoplifters whether it is by patrolling the aisles of the store or surveilling the cameras and alerting of any suspicious activity. In this role, you need to show good judgment and common sense. We're looking for tactful and assertive people to join our team!

The duties of a Loss prevention agent is to protect the store’s assets from theft or damage by delivery personnel, employees, and shoplifters whether it is by patrolling the aisles of the store or surveilling the cameras and alerting of any suspicious activity. In this role, you need to show good judgment and common sense. We’re looking for tactful and assertive people to join our team!

Les responsabilités principales d'un agent de prévention des pertes consistent à protéger les biens du magasin contre le vol ou les dommages causés par le personnel de livraison, les employés et les voleurs à l'étalage, que ce soit en patrouillant les allées du magasin ou en surveillant les caméras et en signalant toute activité suspecte. Dans ce rôle, tu devras faire preuve de jugement et de bon sens. Nous recherchons des personnes ayant du tact et de l'assurance pour rejoindre notre équipe!

losspreventionagent

You are a good team player and you enjoy manual work? This role is for you! We are currently looking for warehouse clerks who will, among other things, ship, receive and document warehouse merchandise. Are you motivated and resourceful? We want to meet you!

Tu es un bon joueur d'équipe et tu aimes le travail manuel? Ce poste est pour toi! Nous recherchons présentements des commis d'entrepôt qui s'occuperont entre autres d'expédier, de recevoir et de documenter la marchandise en entrepôt. Tu es motivé et débrouillard? Nous voulons te rencontrer!

warehouseclerk

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