Sugarfina is a luxury candy boutique for grown-ups that brings a fresh and fashionable approach to candy. Sugarfina is reintroducing the lost art of high-quality artisan candies, made by small-batch candy makers around the world and packaged with love.

Sugarfina

Tu es enthousiaste, courtois(e) et tu aimes travailler avec la clientèle dans un environnement dynamique? Toujours prêt(e) à relever des défis, l'Associé(e) à la Vente s'assure de bien représenter l'image de marque du magasin par son attitude et sa connaissance des produits afin d'offrir aux clients une expérience unique. Nous sommes à la recherche d'une personne positive et motivée pour se joindre à notre équipe!

Tu as de l'expérience dans un poste de gestion, offres un excellent service à la clientèle et as une attitude orientée vers les ventes et les résultats? Nous recrutons présentement un gestionnaire ambitieux comme toi pour compléter notre équipe!

You're a leader who encourages and motivates your team to excel? We are seeking someone who can work with the manager to coordinate the operations and ensure to meet our customer service standards. It is through your commitment, your personality and leadership that you will embody your brand's core values and share them with your team and customers.

Tu es un leader capable d'encourager et de motiver ton équipe à se surpasser? Nous recherchons une personne pouvant collaborer avec le/la gestionnaire(e) afin de diriger les opérations et de s'assurer que les normes de service à la clientèle soient respectées. C'est par ton engagement, ta personnalité et ton leadership que tu représenteras la marque autant auprès des clients que de ton équipe.

assistantmanager

As a cashier, you must be willing to put the customer's needs first and foremost. You must work with the team in order to provide an exceptional service and welcome customers with courtesy. Your communication skills are developed and you are determined to succeed? We would like to meet you, submit your application today!

En tant que cassier(ère), tu dois être enclin à mettre les besoins du client au premier plan. Tu dois travailler en collaboration avec l'équipe dans le but d'offrir un service exceptionnel et d'accueillir nos clients avec courtoisie. Tu as développé des aptitudes en communication et tu as une volonté de réussir? Nous aimerions te rencontrer, soumets ta candidature aujourd'hui!

cashier

A Day in the Life...
As a Key Holder you will assist with all HR, Loss Prevention, Inventory Control, and Bottom Line Sales, while maintaining a strong emphasis on Customer Experience, Visual Standards, and Brand Representation. You will embrace the company's culture and product to ensure we can inspire our customers and help the brand thrive within our communities. You'll develop relationships with our guests and get to know their needs. During our Candy Concierge training program (which involves lots of taste testing!), you'll become a true confections expert. You'll sweetly guide our guests through the world of artisan candies, share the stories behind the sweets, and let them sample to their heart's content.

As part of your day, you will:
· Lead by example. We expect our Keyholders to roll up their sleeves and work hard, but also to have fun and
create a positive, happy environment. No job is beneath you, and you'll always go the extra mile to get things
done right with a great attitude.
· By leading with integrity, you are self-motivated and highly aware of representing the brand in every moment
you are in boutique. You understand that you are a brand ambassador and adhere to our company values and
our selling behaviors, even when no one else is in boutique.
· Foster an environment of positivity and productivity to drive sales and the customer experience while inspiring
the whole team.
· Coach and developing the team to create a succession plan within the store to support the company's growth
· Effective time management to ensure best possible results are achieved
· Set the example by maintaining a high level of Customer Service and Performance
· Manage the store within all company HR, LP and Operations policies and procedures.
· Make a great first impression by warmly greeting every guest who walks through our door & delight them by
offering samples of delicious candies from around the world.
· Keep the store beautiful. You love visual merchandising and you pay close attention to every detail down to the
last gumdrop.
· Create an environment of happiness and positivity by Spreading Sweetness with our guests and our team. You
like to keep an upbeat attitude by presuming positive intent and acknowledging, appreciating and celebrating.
You're not a fan of gossip or negativity.
· Maintain strong knowledge of our KPI performance through the commitment to our selling behaviors within
the store to meet company expectations.
· Help with inventory control and replenishment by always using down time to stock hero tables and sidekicks.
And always ensuring that all our candies look and taste fresh and delicious. Ensure consistent adherence to the company policy and procedure.
· Handle cash register duties, daily deposits and safe access with integrity and attention to detail.
· Work hard & be a part of a Rockstar team. We expect everyone on our team to roll up their sleeves and work
hard  we're all in it together.

The Perfect Fit
Is Sugarfina the perfect home for you? We're looking for happy, service-oriented people who demonstrate the following:
· You're an entrepreneur at heart, with a strong desire to be part of something bigger. We're on a mission to reinvent the candy business and you're right there with us, treating the store like it's your own.
· You take initiative to impact the business and react quickly to new directives from your leaders from the Assistant Boutique Manager, the Boutique Manager, the District Manager, and/or our Home Office.
· You thrive in a fast-paced environment thanks to your outstanding communication skills, positive attitude and the ability to juggle many different priorities.
· You're a natural salesperson who loves engaging with customers.
· You're highly dependable, responsible, and organized.

Education & Skills
We like book smarts and street smarts, and we hire people who have both. At a minimum, this role requires:
· High school degree with a minimum 3.0 GPA
· 1+ year of lead/ supervisory experience in a retail location
· 1-2+ years retail experience, preferably with a fashion or luxury brand
· 1-2+ years of customer service experience
· Proficient in computers, computer programs and technology
· Background in training/development, customer service and retail operations
· Interest in visual merchandising and attention to creative details
· Physical ability to carry out the essential functions of the job, including stocking shelves, ringing sales,
standing or walking the entire shift
· Schedule flexibility, with the ability to work nights, weekends and some holidays
· Fluency in a second language, such as Mandarin, Japanese, French and/or Spanish is a plus depending on
the needs of location.

Physical Demands
While performing the duties of this job, the employee is frequently required to stand or walk the entire shift. Will be occasionally required to stoop, bend, kneel, crouch, crawl, climb or otherwise move self in a reasonable way position to perform the essential duty. And must occasionally be able to safely and independently lift, carry or otherwise move or position up to 25 pounds.

keyholder

Maximize the effectiveness and profitability of the team while creating a stimulating work environment are the main responsibilities of the Manager. We are looking for someone with a good sense of priorities, team management experience, ambition and who is driven by results. You are a leader with a will to succeed? We want you in our team!

Maximiser l'efficacité et la rentabilité de l'équipe tout en créant un environnement de travail stimulant sont les principales responsabilités du gestionnaire(e). Nous cherchons quelqu'un ayant un bon sens des priorités, de l'expérience en gestion d'équipe, de l'ambition et un esprit orienté vers les résultats. Tu es un leader avec une volonté de réussir? Nous te voulons dans notre l'équipe!

manager

Are you organized and methodical? Do you enjoy manual work? We are currently looking for positive and independent merchandisers to join our team! Sounds good? Apply now!

Tu aimes le travail physique, tu es organisé(e) et méthodique? Nous sommes présentement à la recherche de Marchandiseurs positifs et autonomes pour se joindre à notre équipe! Tu te reconnais dans cette description? Postule maintenant!

merchandiser

A Day in the Life...
 As a Sales Associate who will develop relationships with our guests and get to know their needs. During our Candy Concierge training program (which involves lots of taste testing!), you'll become a true confections expert. You'll sweetly guide our guests through the world of artisan candies, share the stories behind the sweets, and let them sample to their heart's content.

As part of your day, you will:
· Make a great first impression by Spreading Sweetness and warmly greeting every guest who walks through our
door. Deliver luxury and delight them by offering samples of delicious candies from around the world.
· Keep the store beautiful by acting as an entrepreneur and utilizing visual guidelines to tell our stories. You love
visual merchandising and you pay close attention to every detail down to the last gumdrop.
· Create an environment of happiness and positivity by expressing cheerfulness and optimism with our guests and
team. You like to keep an upbeat attitude and you're not a fan of gossip or negativity. You presume positive
intent and acknowledge, appreciate and celebrate.
· Maintain strong KPI performance within the store to meet company expectations. Supporting the leaders of
the boutique to enhance guests experience through a strong assurance to our selling behaviors to sustain the
KPI expectations.
· Help with inventory control and replenishment by always using down time to stock hero tables and sidekicks.
And always ensuring that all our candies look and taste fresh and delicious. Ensure consistent adherence to the
company policy and procedure.
· Handle cash register duties with integrity and attention to detail.
· Work hard & be a part of a Rockstar team. We expect everyone on our team to roll up their sleeves and work
hard  we're all in it together.

The Perfect Fit
Is Sugarfina the perfect home for you? We're looking for happy, service-oriented people who demonstrate the following:
· You're an entrepreneur at heart, with a strong desire to be part of something bigger. We're on a mission to
reinvent the candy business and you're right there with us, treating the store like it's your own.
· You thrive in a fast-paced environment thanks to your outstanding communication skills, positive attitude and
the ability to juggle many different priorities.
· You're a natural salesperson who loves engaging with customers.
· You're highly dependable, responsible, and organized.

Education & Skills
We like book smarts and street smarts, and we hire people who have both. At a minimum, this role requires:
· High school degree with a minimum 3.0 GPA
· 1+ years retail experience, preferably with a fashion or luxury brand
· 1+ years of customer service experience
· Interest in visual merchandising and attention to creative details
· Physical ability to carry out the essential functions of the job, including stocking shelves, ringing sales, standing
or walking the entire shift
· Schedule flexibility, with the ability to work nights, weekends and some holidays
· Fluency in a second language, such as Mandarin, Japanese, French and/or Spanish is a plus depending on the
needs of location.

Physical Demands
While performing the duties of this job, the employee is frequently required to stand or walk the entire shift. Will be occasionally required to stoop, bend, kneel, crouch, crawl, climb or otherwise move self in a reasonable way position to perform the essential duty. And must occasionally be able to safely and independently lift, carry or otherwise move or position up to 25 pounds.

Behaviors
· Detail Oriented
· Innovative
· Team Player

Motivations
· Ability to Make an Impact
· Entrepreneurial Spirit
· Flexibility
· Self-Starter

salesassociate

Are you organized and methodical? Do you enjoy physical work? We are currently looking for positive and autonomous stock clerks to join our team!

Tu aimes le travail physique, tu es organisé(e) et méthodique? Nous sommes présentement à la recherche de Commis aux Stocks positifs et autonomes pour se joindre à notre équipe!

stockclerk

You love it when there's action? A busboy requires to constantly pick up the beat and ensure that tables are assemble, clean or clear. We are looking for highly motivated and energetic people to join our team!

You love it when there’s action? A busboy requires to constantly pick up the beat and ensure that tables are assemble, clean or clear. We are looking for highly motivated and energetic people to join our team!

Tu es rapide et aime quand ça bouge? Le commis-débarrasseur doit être en mesure de répondre aux exigences de la clientèle et du restaurant autant pour monter, nettoyer et débarrasser les tables. Nous sommes à la recherche d'une personne motivée et énergique pour se joindre à notre équipe!

busboy

You're more than at ease when speaking with people and are able to handle pressure? Call center representatives serve as the first point of contact for customers and ensure to assist with the best of their abilities in a friendly and professional manner. We are looking for someone with good communication skills to join our team! We want to meet you.

You’re more than at ease when speaking with people and are able to handle pressure? Call center representatives serve as the first point of contact for customers and ensure to assist with the best of their abilities in a friendly and professional manner. We are looking for someone with good communication skills to join our team! We want to meet you.

Tu as une facilité avec les gens et tu as la capacité de bien gérer la pression? Premier point de contact avec la clientèle, les représentant(es) de centre d'appel s'assurent d'aider les clients au meilleur de leurs capacités et ce, de manière amicale et professionnelle. Nous sommes à la recherche de personne démontrant une bonne capacité de communication afin de se joindre à notre équipe. Nous voulons te rencontrer!

callcentrerep

To be a successful Call Center Manager, you are observant and detail-oriented and possess an understanding of the business. As part of your duties, you'll be focused on improving the call center practices, setting objectives, training and motivating your team to provide excellent service to customers. If you have strong coaching and leadership skills and the ability to motivate employees, we want to meet you!

To be a successful Call Center Manager, you are observant and detail-oriented and possess an understanding of the business. As part of your duties, you’ll be focused on improving the call center practices, setting objectives, training and motivating your team to provide excellent service to customers. If you have strong coaching and leadership skills and the ability to motivate employees, we want to meet you!

Un gérant de centre d'appel doit être attentif, axé sur les détails et avoir une bonne compréhension des affaires. Tes responsabilités sont l'amélioration des pratiques du centre d'appel, la définition des objectifs, la formation et la motivation de l'équipe afin de fournir un excellent service aux clients. Si tu as de solides compétences en coaching et en leadership et une capacité de motiver les employés, nous voulons te rencontrer!

callcentremanager

You're attentive, efficient, and courteous? Our team is looking for an administrator to keep the office running smoothly and efficiently. From administrative and clerical activities such as answering phones, updating employee, client, and company data, filing to greeting and directing office visitors while keeping a clean and welcoming environment, our administrator must be be adaptable, proactive, supportive, and detail-oriented. Is that you? We want to meet you!

You’re attentive, efficient, and courteous? Our team is looking for an administrator to keep the office running smoothly and efficiently. From administrative and clerical activities such as answering phones, updating employee, client, and company data, filing to greeting and directing office visitors while keeping a clean and welcoming environment, our administrator must be be adaptable, proactive, supportive, and detail-oriented. Is that you? We want to meet you!

Tu es attentif, efficace et courtois? Notre équipe est à la recherche d'un administrateur pour assurer le bon fonctionnement du bureau. Qu'il s'agisse d'activités administratives ou de bureau telles que répondre aux appels téléphoniques, mettre à jour les données des employés et des clients, accueillir et diriger les visiteurs tout en maintenant un environnement propre et accueillant, notre administrateur doit être adaptable, proactif, attentionné et axé sur les détails. Si tu te reconnais, nous voulons te rencontrer!

officeadmin

The duties of a Loss prevention agent is to protect the store's assets from theft or damage by delivery personnel, employees, and shoplifters whether it is by patrolling the aisles of the store or surveilling the cameras and alerting of any suspicious activity. In this role, you need to show good judgment and common sense. We're looking for tactful and assertive people to join our team!

The duties of a Loss prevention agent is to protect the store’s assets from theft or damage by delivery personnel, employees, and shoplifters whether it is by patrolling the aisles of the store or surveilling the cameras and alerting of any suspicious activity. In this role, you need to show good judgment and common sense. We’re looking for tactful and assertive people to join our team!

Les responsabilités principales d'un agent de prévention des pertes consistent à protéger les biens du magasin contre le vol ou les dommages causés par le personnel de livraison, les employés et les voleurs à l'étalage, que ce soit en patrouillant les allées du magasin ou en surveillant les caméras et en signalant toute activité suspecte. Dans ce rôle, tu devras faire preuve de jugement et de bon sens. Nous recherchons des personnes ayant du tact et de l'assurance pour rejoindre notre équipe!

losspreventionagent

You are a good team player and you enjoy manual work? This role is for you! We are currently looking for warehouse clerks who will, among other things, ship, receive and document warehouse merchandise. Are you motivated and resourceful? We want to meet you!

Tu es un bon joueur d'équipe et tu aimes le travail manuel? Ce poste est pour toi! Nous recherchons présentements des commis d'entrepôt qui s'occuperont entre autres d'expédier, de recevoir et de documenter la marchandise en entrepôt. Tu es motivé et débrouillard? Nous voulons te rencontrer!

warehouseclerk

Sugarfina - Metropolis at Metrotown

With nearly 400 stores and services, Metropolis at Metrotown is British Columbia's largest shopping centre. Millions of individual shoppers find what they’re looking for and have a great time doing it. It's a destination in itself with must-see attractions like one-of-a-kind events, world-class restaurants and theatres, not to mention great shopping.

Metropolis at Metrotown

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