It all started in 1988. A ton of teen retail accessory stores littered the malls, but there weren't any cool, music-inspired accessory destinations for both guys and girls. Enter Hot Topic. As 1990 rolled around, adding apparel seemed like a no-brainer, so we brought in the ultimate music fan essential: band T-shirts. Customers flipped when they walked into Hot Topic stores and saw Bauhaus, The Cure, TSOL, and Depeche Mode rock tees. 
Within a year, we offered about 50 different band titles, along with rock-inspired clothing lines like Lip Service and Serious. As we continued to expand, we discovered that our customers were also drawn to the underground cartoon, cult movie, and comic book scenes, so we brought the world of South Park, Care Bears, Superman, SpongeBob and tons of other pop icons right to them!

Today, Hot Topic offers band-related apparel and accessories, licensed merchandise, and fashion apparel and accessories. Nearly 25 years since our founding, you can still feel the passion for music and pop culture in everything we do.

Hot Topic

Tu es un leader capable d'encourager et de motiver ton équipe à se surpasser? Nous recherchons une personne pouvant collaborer avec le/la gestionnaire(e) afin de diriger les opérations et de s'assurer que les normes de service à la clientèle soient respectées. C'est par ton engagement, ta personnalité et ton leadership que tu représenteras la marque autant auprès des clients que de ton équipe.

Tu es enthousiaste, courtois(e) et tu aimes travailler avec la clientèle dans un environnement dynamique? Toujours prêt(e) à relever des défis, l'Associé(e) à la Vente s'assure de bien représenter l'image de marque du magasin par son attitude et sa connaissance des produits afin d'offrir aux clients une expérience unique. Nous sommes à la recherche d'une personne positive et motivée pour se joindre à notre équipe!

En tant que cassier(ère), tu dois être enclin à mettre les besoins du client au premier plan. Tu dois travailler en collaboration avec l'équipe dans le but d'offrir un service exceptionnel et d'accueillir nos clients avec courtoisie. Tu as développé des aptitudes en communication et tu as une volonté de réussir? Nous aimerions te rencontrer, soumets ta candidature aujourd'hui!

Tu as de l'expérience dans un poste de gestion, offres un excellent service à la clientèle et as une attitude orientée vers les ventes et les résultats? Nous recrutons présentement un gestionnaire ambitieux comme toi pour compléter notre équipe!

Maximiser l'efficacité et la rentabilité de l'équipe tout en créant un environnement de travail stimulant sont les principales responsabilités du gérant(e). Nous cherchons quelqu'un ayant un bon sens des priorités, de l'expérience en gestion d'équipe, de l'ambition et un esprit orienté vers les résultats. Tu es un leader avec une volonté de réussir? Nous te voulons dans notre l'équipe!

Tu aimes le travail physique, tu es organisé(e) et méthodique? Nous sommes présentement à la recherche de Commis aux Stocks positifs et autonomes pour se joindre à notre équipe!

We're looking for music and pop culture fanatics to help create the best experience for our customers. 
As a Hot Topic Part-Time Assistant Manager  Level 1, you'll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You'll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets. 

WHAT YOU'LL DO 
· Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force 
· Step in and step up when needed. You'll cover the sales floor and provide leadership support when your Manager gets pulled away 
· You've got the keys to the kingdom, and you're not afraid to use them! You'll open and close the store, as needed 
· Work the register; you'll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. We'll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager 
· Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT 
· Assist with planogram changes including store map, wall, fixture, & merchandising mix 
· Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners 
· While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft 
· Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy 
· Help develop and retain a super collaborative, passionate team to run your store alongside you 
· Any other activities as assigned by your Store Leader 

WHAT YOU'LL NEED 
· At least 1 year of retail store experience. If you love music and pop culture, you're in the right place! 
· You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps 
· A high school diploma or GED equivalent 
· The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds


Maximizar la eficiencia y la rentabilidad del equipo mientras se crea un ambiente de trabajo estimulante son las principales responsabilidades del gerente. Se busca una persona con buenas prioridades, experiencia de gestión de equipo, ambición y que está orientado hacia los resultados. Eres un líder con un deseo de superarte? ¡Te queremos en nuestro equipo!

Maximiser l'efficacité et la rentabilité de l'équipe tout en créant un environnement de travail stimulant sont les priorités du rôle de Superviseur. Nous cherchons quelqu'un ayant un bon sens des priorités, de l'expérience en gestion d'équipe, de l'ambition et un esprit orienté vers les résultats. Tu es un leader avec une volonté de réussir? Nous te voulons dans l'équipe!

Assistant Manager Description

At Hot Topic, we're passionate about a few things: music, pop culture and creating the most amazing in-store experience for our customers and employees. We're on the search for an Assistant Store Manager that will help lead the loudest store in the mall. You'll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You're a Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and amazing customer service.

Assistant Manager Requirements

· At least 6 months of retail store management experience; you've lead teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising) and be a developer of your peeps
· Passion for music, fashion and pop culture
· A high school diploma or GED equivalent. If you have a degree, even better
· Roll with the punches. Retail is a fast changing industry and you like catching curveballs thrown your way

assistantmanager

As a cashier, you must be willing to put the customer's needs first and foremost. You must work with the team in order to provide an exceptional service and welcome customers with courtesy. Your communication skills are developed and you are determined to succeed? We would like to meet you, submit your application today!

cashier

Keyholder Description

We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Key Holder, you'll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans are able to get their hands on the merch they love. You'll use your fandom knowledge to help train new recruits and ensure their success, while also supporting your Store Manager in daily operations and meeting sales targets.

Keyholder Requirements

· Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
· Superpowers in providing customer service and selling
· A High School Diploma or GED equivalent
· Avenger like collaboration and communication skills, as well as Captain America-like leadership
· The usual retail stuff: able to stand and walk around during scheduled hours, reaching for Merch using a ladder, step stool and pole. You'll also have to be able to move around boxes of awesome merchandise that may weigh up to 50 pounds

keyholder

Store Manager Description

At Hot Topic, we're passionate about a few things: music, pop culture and creating the most amazing in-store experience for our customers and employees.

We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent, leading through organization, and providing the best customer service in the mall. In short, you're a superhero.

Store Manager Requirements

· At least a year of retail store management experience; you've lead teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising) and be a developer of your peeps
· Passion for music, fashion and pop culture
· A high school diploma or GED equivalent. If you have a degree, even better
· Roll with the punches. Retail is a fast changing industry and you like catching curveballs thrown your way
· Inquisitiveness and open mind regarding teen culture/music trends

manager

Sales Associate Description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans are able to get their hands on the Merch they love. You'll share your fandom knowledge, stock and replenish product, and help merchandise the store in a visually appealing way, all while being hyper focused on the in-store experience.

Sales Associate Requirements

· Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
· Superpowers in providing customer service and selling
· You'll have to be at least 16 years of age to join the fandom force
· Avenger like collaboration and communication skills
· The usual retail stuff: able to stand and walk around during scheduled hours, reaching for Merch using ladder, step stool and poles. You'll also have to be able to move around boxes awesome merchandise that may weigh up to 50 pounds

salesassociate

Are you organized and methodical? Do you enjoy physical work? We are currently looking for positive and autonomous stock clerks to join our team!

stockclerk

Maximizing the effectiveness and profitability of the team while creating a stimulating work environment are the main responsibilities of a Supervisor. We are looking for someone with a good sense of priorities, team management experience, ambition and driven by results. You are a leader with a will to succeed? We want you in our team!

supervisor

You love it when there's action? A busboy requires to constantly pick up the beat and ensure that tables are assemble, clean or clear. We are looking for highly motivated and energetic people to join our team!

You love it when there’s action? A busboy requires to constantly pick up the beat and ensure that tables are assemble, clean or clear. We are looking for highly motivated and energetic people to join our team!

Tu es rapide et aime quand ça bouge? Le commis-débarrasseur doit être en mesure de répondre aux exigences de la clientèle et du restaurant autant pour monter, nettoyer et débarrasser les tables. Nous sommes à la recherche d'une personne motivée et énergique pour se joindre à notre équipe!

busboy

You're more than at ease when speaking with people and are able to handle pressure? Call center representatives serve as the first point of contact for customers and ensure to assist with the best of their abilities in a friendly and professional manner. We are looking for someone with good communication skills to join our team! We want to meet you.

You’re more than at ease when speaking with people and are able to handle pressure? Call center representatives serve as the first point of contact for customers and ensure to assist with the best of their abilities in a friendly and professional manner. We are looking for someone with good communication skills to join our team! We want to meet you.

Tu as une facilité avec les gens et tu as la capacité de bien gérer la pression? Premier point de contact avec la clientèle, les représentant(es) de centre d'appel s'assurent d'aider les clients au meilleur de leurs capacités et ce, de manière amicale et professionnelle. Nous sommes à la recherche de personne démontrant une bonne capacité de communication afin de se joindre à notre équipe. Nous voulons te rencontrer!

callcentrerep

To be a successful Call Center Manager, you are observant and detail-oriented and possess an understanding of the business. As part of your duties, you'll be focused on improving the call center practices, setting objectives, training and motivating your team to provide excellent service to customers. If you have strong coaching and leadership skills and the ability to motivate employees, we want to meet you!

To be a successful Call Center Manager, you are observant and detail-oriented and possess an understanding of the business. As part of your duties, you’ll be focused on improving the call center practices, setting objectives, training and motivating your team to provide excellent service to customers. If you have strong coaching and leadership skills and the ability to motivate employees, we want to meet you!

Un gérant de centre d'appel doit être attentif, axé sur les détails et avoir une bonne compréhension des affaires. Tes responsabilités sont l'amélioration des pratiques du centre d'appel, la définition des objectifs, la formation et la motivation de l'équipe afin de fournir un excellent service aux clients. Si tu as de solides compétences en coaching et en leadership et une capacité de motiver les employés, nous voulons te rencontrer!

callcentremanager

You're attentive, efficient, and courteous? Our team is looking for an administrator to keep the office running smoothly and efficiently. From administrative and clerical activities such as answering phones, updating employee, client, and company data, filing to greeting and directing office visitors while keeping a clean and welcoming environment, our administrator must be be adaptable, proactive, supportive, and detail-oriented. Is that you? We want to meet you!

You’re attentive, efficient, and courteous? Our team is looking for an administrator to keep the office running smoothly and efficiently. From administrative and clerical activities such as answering phones, updating employee, client, and company data, filing to greeting and directing office visitors while keeping a clean and welcoming environment, our administrator must be be adaptable, proactive, supportive, and detail-oriented. Is that you? We want to meet you!

Tu es attentif, efficace et courtois? Notre équipe est à la recherche d'un administrateur pour assurer le bon fonctionnement du bureau. Qu'il s'agisse d'activités administratives ou de bureau telles que répondre aux appels téléphoniques, mettre à jour les données des employés et des clients, accueillir et diriger les visiteurs tout en maintenant un environnement propre et accueillant, notre administrateur doit être adaptable, proactif, attentionné et axé sur les détails. Si tu te reconnais, nous voulons te rencontrer!

officeadmin

The duties of a Loss prevention agent is to protect the store's assets from theft or damage by delivery personnel, employees, and shoplifters whether it is by patrolling the aisles of the store or surveilling the cameras and alerting of any suspicious activity. In this role, you need to show good judgment and common sense. We're looking for tactful and assertive people to join our team!

The duties of a Loss prevention agent is to protect the store’s assets from theft or damage by delivery personnel, employees, and shoplifters whether it is by patrolling the aisles of the store or surveilling the cameras and alerting of any suspicious activity. In this role, you need to show good judgment and common sense. We’re looking for tactful and assertive people to join our team!

Les responsabilités principales d'un agent de prévention des pertes consistent à protéger les biens du magasin contre le vol ou les dommages causés par le personnel de livraison, les employés et les voleurs à l'étalage, que ce soit en patrouillant les allées du magasin ou en surveillant les caméras et en signalant toute activité suspecte. Dans ce rôle, tu devras faire preuve de jugement et de bon sens. Nous recherchons des personnes ayant du tact et de l'assurance pour rejoindre notre équipe!

losspreventionagent

You are a good team player and you enjoy manual work? This role is for you! We are currently looking for warehouse clerks who will, among other things, ship, receive and document warehouse merchandise. Are you motivated and resourceful? We want to meet you!

Tu es un bon joueur d'équipe et tu aimes le travail manuel? Ce poste est pour toi! Nous recherchons présentements des commis d'entrepôt qui s'occuperont entre autres d'expédier, de recevoir et de documenter la marchandise en entrepôt. Tu es motivé et débrouillard? Nous voulons te rencontrer!

warehouseclerk

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