Transforming Beauty

Sephora is wholly owned by Moët Hennessy Louis Vuitton (LVMH), the world's leading luxury goods company. We provide an exciting work environment that is fast-paced, creative, and dynamic for candidates who are dedicated, innovative, and passionate about serving the needs of our clients. If you embody these traits, you may be just the person we're looking for!

Nous sommes une audacieuse source d’inspiration

Chez Sephora, nous avons une idée fixe : transmettre nos connaissances à nos clients et les inspirer dans notre monde de beauté. Nous avons bâti notre réputation de chef de file mondial dans l’industrie grâce à notre expertise, à notre innovation et à notre esprit d’entreprise. Mais le secret de notre réussite est notre engagement à dévoiler à nos clients toutes les facettes de leur beauté et à encourager leurs choix audacieux. Nous nous inspirons de nos valeurs fondamentales – l’innovation, le respect, le travail d’équipe, l’initiative, l’expertise, la passion et l’équilibre – pour offrir des carrières passionnantes à plus de 11 000 employés en Amérique du Nord et 30 000 à l’échelle mondiale. Les produits, les gens, les chiffres, les mots, les codes ou les stratégies vous passionnent? Nous avons un poste pour vous!

Sephora

SEPHORA

The Operations Lead is responsible for supporting the Store Manager and Assistant Manager(s) with sales, productivity and operational functions. Leading the Operations Consultants, they maintain stockroom organization and merchandising presentations. 

ESSENTIAL DUTIES AND RESPONSIBILITIES
Store's Budget and Business Results

·  Monitor daily, weekly, monthly sales results with Store Director and Assistant Manager(s) and communicate to staff members.
·  Assist the Store Manager and Assistant Manager(s) in developing strategies to grow the business, leveraging client loyalty program, events, product knowledge and services.
·  Utilize planning tools effectively to ensure that business and operational results are achieved.
·  Monitor and participate in programs to reduce shortage/loss.
·  Perform on-stage supervision as needed.

Human Resources

·  Participate in recruiting and interviewing process of team members with the Store Manager and Assistant Manager(s).
·  Train, develop, delegate to, supervise and motivate team members.
·  Demonstrate self-control and high ethical standards in all circumstances.

Merchandising and Operations

·  Maintain and modify stockroom organization and product management.
·  Perform shipping and receiving functions, including transfers and damages.
·  Ensure cycle counting program is followed to avoid out of stocks.
·  Perform supply orders and maintain an appropriate quantity of testers and samples.
·  Conduct inventories on a timely basis, maintain updated inventory records, and execute store audits.
·  Communicate inventory issues/concerns to Store Manager, Head Office/District Manager.
·  Ensure compliance with SEPHORA's cash handling and shortage prevention procedures.

EXPECTED SKILLS AND QUALIFICATIONS

·  1-2 years of management/seupervisory experience in the retail/service industry, preferrably in a strockroom capacity.
·  Effective time management, problem solving and communication skills are essential.
·  Proficiency in Windows, Word and Excel.
·  A High School graduate or equivalent.
·  Open availability including evenings, weekends and holidays is required.

ADDITIONAL INFORMATION
Physical Requirements:

·  Work in a fragrance filled environment.
·  Lift and carry up to 50 pounds.
·  Bend and stretch to stock shelves.

COMPANY OVERVIEW
Owned by LVMH Moët Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation. 

Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto.

Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.


Dar consejos y atender a los clientes ofreciendo un trato rápido, amable y eficiente son las principales responsabilidades del barista. Ofrece una experiencia única mediante compartir tu pasión por el café a través de tu atención al cliente. Estamos buscando un barista con una fuerte capacitad de comunicación para unirse a nosotros! Unete a nuestro equipo.

Vous adorerez travailler ici 
Assurer l'excellence opérationnelle. Diriger les activités d'exploitation du magasin. Voir à la bonne exécution de l'ensemble des processus visant l'exploitation du magasin, conformément aux normes de l'entreprise. S'assurer que le magasin est propre et ordonné en tout temps. 
Gérer les stocks. Gérer les stocks du magasin. Cela comprend l'expédition, la réception, le retour de la marchandise, le dénombrement périodique et la vérification de la conformité de tous les processus avec les directives de l'entreprise et dans les délais impartis pour réduire les pertes en magasin. 
Veiller au marchandisage visuel. Gérer les concepts de marchandisage et les éléments visuels de l'aire de vente pour qu'ils soient conformes aux normes de l'entreprise. Gérer toutes les équipes de nettoyage internes ou tierces et veiller à ce qu'elles respectent les normes convenues en leur donnant de la rétroaction, de l'encadrement et en transmettant les problèmes à une instance supérieure, au besoin. 
Gérer l'approvisionnement. Gérer le processus nécessaire au maintien du budget et de la quantité de fournitures, de démonstrateurs et d'échantillons appropriés pour le magasin. 
Évaluer le rendement et le perfectionnement. Participer à la gestion de toutes les situations exigeant une gestion du rendement au sein de l'équipe exploitation. Veiller à ce que les membres de l'équipe reçoivent en temps opportun de la rétroaction à des fins d'amélioration et assurer un suivi, le cas échéant. 
Être passionné par les clients. Agir régulièrement à titre de responsable en service dans le magasin. Collaborer dans la mesure du possible avec les conseillers beauté et les clients dans l'aire de vente. 

Vous possédez deux à quatre ans d'expérience dans un rôle similaire dans un magasin ayant un volume de vente équivalent ou de l'expérience interne équivalente. 
Vous avez d'excellentes compétences en communication verbale et écrite, et la capacité d'influencer avec clarté et concision les partenaires d'affaires à tous les échelons. 
Vous avez une capacité éprouvée à mettre sur pied des équipes en attirant et en choisissant des responsables de magasin talentueux qui sont en mesure de former et de perfectionner des membres d'équipe en vue de générer des ventes et d'offrir un service client exceptionnel. 

Joins-toi à notre équipe en tant que Conseiller(ère) des Opérations, Conseiller(ère) en Soins, Conseiller(ère) en Couleur ou Conseiller(ère) en Fragrance. 

Tu es enthousiaste, courtois(e) et tu aimes travailler avec la clientèle dans un environnement dynamique? Toujours prêt(e) à relever des défis, le/la conseiller(ère) s'assure de bien représenter l'image de marque du magasin par son attitude et sa connaissance des produits afin d'offrir aux clients une expérience unique. Nous sommes à la recherche d'une personne positive et motivée pour se joindre à notre équipe!

¿Es usted entusiasta, cortés y le encanta trabajar con el público en un ambiente dinámico? Siempre a la altura de los desafíos, los embajadores ofrecen una experiencia única al cliente siempre representando la imagen de la marca a través de su actitud y conocimiento del producto. ¡Estamos buscando candidatos positivos y motivados para unirse a nuestro equipo!

Tu aimes le travail physique, tu es organisé(e) et méthodique? Nous sommes présentement à la recherche de Commis aux Stocks positifs et autonomes pour se joindre à notre équipe!

En tant que cassier(ère), tu dois être enclin à mettre les besoins du client au premier plan. Tu dois travailler en collaboration avec l'équipe dans le but d'offrir un service exceptionnel et d'accueillir nos clients avec courtoisie. Tu as développé des aptitudes en communication et tu as une volonté de réussir? Nous aimerions te rencontrer, soumets ta candidature aujourd'hui!

You'll love working here
As Team Lead, Client Services, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Colour, Skincare, Sephora Collection or Fragrance or a combination of these. You will be responsible for ensuring that all members of the team execute Sephora's selling model and provide outstanding client service so that the store achieves and exceeds company objectives. In addition, you will: 

-	Sales Experience. Ensure all Beauty Advisors properly execute Sephora's selling .Be aware of the store's sales performance and opportunities ensuring that the department specific team member is aligned with goals. 
-	Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel at the highest levels. Execute any Animations and updates as needed. 
-	Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible. 
-	Entrepreneurial Spirit. Demonstrate a strong understanding of the store's sales performance and business opportunities. Ensure proper zoning on stage to support client needs. Adjust staffing levels as needed to meet client expectations. 
-	Talent Champion. Participate in the interviewing process as needed for the World team. 
-	Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.

We'd love to hear from you if 
-	You have two to four years' experience in a similar role at a similar volume store or equivalent internal experience. 
-	You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. 
-	You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service 

While at Sephora, you'll enjoy 
-	The people. You will be surrounded by the best talent in the industry  people you can be proud to work with. 
-	The perks. Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events. 
-	The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals. 

Does this sound like your Dream Career?


El jornalero aprende rápidamente, es ingenioso y tiene buena habilidad manual. Estamos buscando una persona meticulosa con buena condición física y atención al detalle. Si eres trabajador y asiduo, ¡envía tu solicitud ahora!

Tu es un leader capable d'encourager et de motiver ton équipe à se surpasser? Nous recherchons une personne pouvant collaborer avec le/la gérant(e) afin de diriger les opérations et de s'assurer que les normes de service à la clientèle soient respectées. C'est par ton engagement, ta personnalité et ton leadership que tu représenteras la marque autant auprès des clients que de ton équipe.

¿Es usted organizado y metódico? ¿Le gusta el trabajo manual? ¡Estamos buscando a comerciantes positivos e independientes para unirse a nuestro equipo! ¿Suena bien? ¡Aplica ya!

Tu aimes le travail physique, tu es organisé(e) et méthodique? Nous sommes présentement à la recherche de Marchandiseurs positifs et autonomes pour se joindre à notre équipe! Tu te reconnais dans cette description? Postule maintenant!

GENERAL SUMMARY
Protect the assets of the store against theft, and work with the Leadership team to maintain operational controls to
reduce shortage. Ensure the adherence to the SEPHORA concepts and culture, ensuring maximum profitability and
compliance with SEPHORA's objectives and policies.

DUTIES AND RESPONSIBILITIES
Loss Prevention
 - Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend
or deter individuals from committing external theft(s).
 - Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of
evidence.
 - Identify and report to the DLPM (District Loss Prevention Manager) potential internal theft opportunities.
 - Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident
investigations and audits.
 - Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
 - Develop and maintain a professional relationship with all store personnel, as well as local law enforcement
agencies, mall security and other retailers.

As a Role Model
 - Demonstrate and model client service.
 - Be punctual at work and with all deadlines.
 - Demonstrate self-control in all circumstances.
 - Demonstrate enthusiasm and motivate cast.
 - Demonstrate high ethical standards.
 - Take initiative.
 - Positive and compassionate behavior towards personnel, company, and clients.
 - Be available to and flexible with cast.
 - Foster and model respect and teamwork at all times.

People Development/Human Resources
 - Supervise and train team to develop their client service skills and deterrence techniques, POS training where
appropriate, and any other necessary training.
 - Provide effective coaching in the moment related to Loss Prevention.
 - Inform and motivate staff to comply with SEPHORA policies.
 - Respect diversity.
 - Respect confidentiality.

Training
 - Heighten and maintain store Loss Prevention awareness by attending and participating in store cast meetings,
new hire trainings and continuous cast training.
 - Assist in the training of corporate initiatives and store policy and procedures, including the POS Manual.

Operations
 - Conduct store self audits, checklists and safety inspections. Communicate findings to store Leadership team.
 - Assist store Leadership team with inventory preparation and process.
 - Partner with the store and DLPM in the development and execution of shrinkage prevention plans.
 - Ensure compliance with all SEPHORA policies and procedures.
 - Ensure compliance with SEPHORA's cash handling and shortage prevention procedures.
 - Ensure that store funds (including petty cash) and deposits are maintained in accordance with SEPHORA's
policies.
 - Quality decision making skills that reflect values and store policies by using available resources (Leadership
team, internal reference material).
 - Ensure store safety standards are maintained, including standards of safety and cleanliness "back stage": stock
room, lockers, kitchen, bathroom, etc.
 - Perform other store related duties as assigned.

QUALIFICATIONS
PRINCIPLE SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Technical Skills and Specific Requirements
 - Operate CCTV, POS and computer, including Outlook, Word and Excel.
 - Willingness to work flexible hours, including evenings, weekends and holidays.
 - Wear costume provided and follow personal appearance guidelines as stated in the Employee Handbook.

Experience Preferred
 - 1-2 years of assets protection/loss prevention experience in a retail environment.

Minimum Educational Level
 - High School Graduate or equivalent. College degree preferred.
 - Satisfy and maintain all licensing requirements (as required by state or local jurisdiction).

PHYSICAL REQUIREMENTS
 - Work in a fragrance filled environment.
 - Move around "on-stage," "back stage" and offices for entire shift.
 - Lift and carry 50 pounds.
 - Bend and stretch to stock shelves.

COMPETENCIES REQUIRED

Loss Prevention
 - Promote and demonstrate deterrence and recovery.
 - Maintain composure at all times, including during an apprehension.
 - Strong written, verbal, interviewing, listening and interpersonal communication.

People Development
 - Communication, including positive or constructive feedback, individual or group.
 - Be perceived as a leader and maintain objective and professional relationships with brand partners, key
stakeholders, cast, peers, and supervisors.

Client Service
 - Client service oriented.
 - Knowledge of retail.

Operational Efficiency
 - Ensure operational standards are compliant at all times.
 - React to situations in the moment.

Les responsabilités principales d'un agent de prévention des pertes consistent à protéger les biens du magasin contre le vol ou les dommages causés par le personnel de livraison, les employés et les voleurs à l'étalage, que ce soit en patrouillant les allées du magasin ou en surveillant les caméras et en signalant toute activité suspecte. Dans ce rôle, tu devras faire preuve de jugement et de bon sens. Nous recherchons des personnes ayant du tact et de l'assurance pour rejoindre notre équipe!

¿Es usted entusiasta, cortés y le encanta trabajar con el público en un ambiente dinámico? Siempre a la altura de los retos, Customer Service Associates asegurarse de siempre ayudar a los clientes con el mejor de sus habilidades de una manera amistosa y profesional. ¡Estamos buscando candidatos positivos y motivados para unirse a nuestro equipo!

Tu es enthousiaste, courtois(e) et tu aimes travailler avec la clientèle dans un environnement dynamique? Toujours prêt(e) à relever des défis, nos Associé(e) au Service à la Clientèle, s'assurent de toujours aider les clients au meilleur de leurs capacités et ce, de manière amicale et professionelle. Nous sommes à la recherche d'une personne positive et motivée pour se joindre à notre équipe!

Tu as de l'expérience dans un poste de gestion, offres un excellent service à la clientèle et as une attitude orientée vers les ventes et les résultats? Nous recrutons présentement un gestionnaire ambitieux comme toi pour compléter notre équipe!

You'll love working here
As Manager, Client Services you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such as the Beauty, Skincare and Fragrance Studio (as applicable) and classes within the store. 

-	Beauty Studio Management. Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis. 
-	Embracing Innovation. Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience. 
-	Client Experience. Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services, while ensuring client check-in process is efficient. 
-	Event Management. Manage all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store. 
-	Training & Development. Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible. 
-	Performance Assessment & Development. Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary. 
-	Passionate about Clients. Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on-stage.

We'd love to hear from you if 
-	You have two to four years' experience in a similar role at a similar volume store or equivalent internal experience. 
-	You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. 
-	You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service 

While at Sephora, you'll enjoy 
-	The people. You will be surrounded by the best talent in the industry  people you can be proud to work with. 
-	The perks. Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events. 
-	The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals. 

Does this sound like your Dream Career?


Buscamos personas talentosas, versátiles, apasionadas y dinámicas para unirse a nuestro equipo. Ofrecer tu consejos y tu experiencia debe ser tu prioridad para atender las necesidades de los clientes. ¿Tu experiencia y tu interés en la peluquería hacen de ti el candidato perfecto? ¡Queremos conocerte!

Nous sommes à la recherche d'une personne passionnée par la beauté afin d'offrir une expérience personnalisée à notre clientèle. Cerner les besoins des clients, s'adapter à ceux-ci et leur offrir un service courtois sont les tâches principales reliées au poste. Si transmettre tes connaissances en matière de beauté est ce qui te passionne, nous aimerions te rencontrer!

The Beauty Advisor (Consultant) is a product expert, providing friendly, professional and knowledgeable service to all clients, while expressing and elevating his/her artistic abilities. They provide clients with make-up applications as required, suggest possible routines and build their basket with complementary products and tools. 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES 
Client Service 
·	Determine the client's needs and suggest relevant products by listening to the client, and by leveraging product knowledge from brand trainings and in-store colour and skincare technologies.
·	Encourage clients to try on the product by providing personalized consultations and product application to the client while educating the client.
·	Assist in training and educating fellow team members as needed.
·	Brand "specialists" are responsible for cross-training other consultants.

Merchandising and Operations
·	Ensure safety and tidiness standards are respected and maintained at all times.
·	Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
·	Ensure compliance with sampling policies and procedures.
·	Participate in inventory control.
·	Designated consultants will be cross-trained in cashier functions.

EXPECTED SKILLS AND QUALIFICATIONS 
-	1-2 years of retail/client service industry experience, and excels as a team player.
-	Education and experience in make-up artistry.
-	Comfortable in engaging clients, and applying products to the client while providing consultations.
-	Ability to multi-task, while providing professional and outstanding client service.
-	Effective time management, problem solving and communication skills.
-	A High School graduate or equivalent.
-	Flexible availability including evenings, weekends and holidays is required.

ADDITIONAL INFORMATION 
Physical Requirements
-	Work in a fragrance filled environment. 
-	Lift and carry up to 50 pounds. 
-	Bend and stretch to stock shelves

COMPANY OVERVIEW 
Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation

Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto. 

Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.


¿Autónomo, organizado, ingenioso, flexible y puntual son cualidades que te describen bien? Contratamos a chóferes con excelentes habilidades en la gestión del tiempo, una conducción segura y que puede trabajar durante mucho tiempo enseguido. ¡Envía tu solicitud ahora!

You'll love working here
As a Manager, Client Experience you will be responsible for managing all aspect of the client experience and all services, classes and events in a specific Sephora store location. This role regularly supports in areas such as client service, sales floor standards and team leadership as well as all service-related areas such as the Beauty, Skin and Fragrance Studio as well as all beauty classes within their store. You will also be accountable for the development of all beauty advisors and Senior Artistry and Skincare roles.

-	 Developing your team. Manage the daily operations at the Beauty, Skin and Fragrance Studio (as applicable). Ensure that the Coordinators, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis. 
-	 Embracing Innovation. Ensure beauty advisors are trained adequately and are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience. 
-	Client Experience. Manage the Services online reservation system including publishing beauty advisors availability and class dates and times. Ensure staffing levels are adequate to support a smooth flow of clients receiving services, while ensuring that the client check-in process is efficient. 
-	 Training & Development. Execute beauty advisors training for all new hires as well as for existing team members. Facilitate orientation & our selling model training sessions whenever possible.
-	 Visual Merchandising. Support the Operations team by ensuring all merchandising concepts and sales floor visuals are within company standard. Keep the sales floor neat, clean and organized at all times. Execute all visual merchandising flips and ensure replenishment if inventory is added to the sales floor. 
-	Vendor Management. Ensure all beauty advisors are properly engaging with all store brands visiting the store. Ensure all brand representatives effectively train and coach cast on their products. Provide feedback on brand training effectiveness when possible 

We'd love to hear from you if 
-	You have two to four years' experience in a similar role at a similar volume store or equivalent internal experience. 
-	You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. 
-	You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service 

While at Sephora, you'll enjoy 
-	The people. You will be surrounded by the best talent in the industry  people you can be proud to work with. 
-	The perks. Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events. 
-	The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals. 

Does this sound like your Dream Career?


¿Un ambiente de trabajo dinámico y rápido te motiva a superarte? ¿A tus compañeros les encanta trabajar contigo por tu energía, tu actitud positiva y tu sonrisa? Estamos buscando un candidato autónomo con una gran atención al detalle para completar nuestro equipo. ¡Postulate ya!

Maximiser l'efficacité et la rentabilité de l'équipe tout en créant un environnement de travail stimulant sont les principales responsabilités du gérant(e). Nous cherchons quelqu'un ayant un bon sens des priorités, de l'expérience en gestion d'équipe, de l'ambition et un esprit orienté vers les résultats. Tu es un leader avec une volonté de réussir? Nous te voulons dans notre l'équipe!

You'll love working here
The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora's selling model and provide outstanding client service so that the store achieves and exceeds company objectives. 

-	Client Experience. Ensure all on-stage cast properly execute Sephora's selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients. 
-	Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology  Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs. 
-	Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports. 
-	Entrepreneurial Spirit Demonstrate a strong understanding of the store's sales performance and business opportunities.

We'd love to hear from you if 
-	You have two to four years' experience in a similar role at a similar volume store or equivalent internal experience. 
-	You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. 
-	You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service 

While at Sephora, you'll enjoy 
-	The people. You will be surrounded by the best talent in the industry  people you can be proud to work with. 
-	The perks. Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events. 
-	The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals. 

Does this sound like your Dream Career?


ambassador

You're a leader who encourages and motivates your team to excel? We are seeking someone who can work with the manager to coordinate the operations and ensure to meet our customer service standards. It is through your commitment, your personality and leadership that you will embody your brand's core values and share them with your team and customers.

assistantmanager

Advise and serve customers by offering a fast, courteous and efficient service are the main responsibilities of the Barista. Share your passion for coffee through your customer service is what will provide a unique experience to our customers. We are seeking a Barista with strong communication skills to join us! Find your place among our team.

barista

You'll love working here
As a Manager, Talent and Business Operations you will be responsible for managing the People and Operations aspects of a specific Sephora store location. You will regularly support in areas such as staffing/zoning of the store, beauty advisor training and education, onboarding of new advisors, store scheduling and overall execution of Sephora operation standards within the store.

-	 Talent Champion. Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select and hire candidates. 
-	Training & Development. Manage all training-related functions within the store. In conjunction with the Store Director and Education partners to develop and execute the stores on-going training strategy. 
-	Performance Assessment & Development. Write and deliver annual performance reviews for direct reports in a complete and timely manner, as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary. 
-	Operational Excellence. Lead the operations of the store. Ensure execution of all operations-focused processes for the store and that all are completed per company standard. Manage inventory of the store. This includes shipping, receiving, returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes. 
-	Entrepreneurial Spirit. Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store. 

We'd love to hear from you if 
-	You have two to four years' experience in a similar role at a similar volume store or equivalent internal experience. 
-	You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. 
-	You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service 

While at Sephora, you'll enjoy 
-	The people. You will be surrounded by the best talent in the industry  people you can be proud to work with. 
-	The perks. Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events. 
-	The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals. 

Does this sound like your Dream Career?


You have a deep knowledge and a strong interest in alcoholic beverages? We are seeking a dynamic individual who can work quickly and react well under pressure. As a Bartender, you will offer the best customer service while keeping a clean and safe working environment. If you have flexible availabilities and an contagious smile, we are looking for someone just like you!

¿Tiene un gran conocimiento y un fuerte interés en las bebidas alcohólicas? Estamos buscando una persona dinámica que pueda trabajar rápidamente y bien bajo presión. Como barman, usted ofrecerás la mejor atención al cliente con un ambiente de trabajo limpio y seguro. Si tienes disponibilidad flexible y una sonrisa contagiosa, ¡te estamos buscando!

bartender

We are looking for someone passionate by beauty to offer a personalized customer experience. Identify the customers' needs, adapt to them and offer friendly service are the main duties for the position. If sharing your beauty knowledge is what you are passionate about, we would love to meet you!

beautician

Cashiers provide friendly, professional and knowledgeable service to all clients in a support capacity. They complete transactions accurately and efficiently to expedite the client's transaction, while suggesting possible complementary products and tools for their purchase.

ESSENTIAL DUTIES AND RESPONSIBILITIES 
Client Service 
·	Complete transactions accurately and efficiently, leveraging Mobile Point-Of-Sale (MPOS) technology as necessary.
·	Process returns/exchanges in a courteous manner.
·	Engage clients in appropriate conversation while completing transaction, and provide gift-wrapping when required.
·	Provide basic store and product information to clients as needed.
·	Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.

Store Presentation 
·	Assist in maintaining standards of cleanliness and organization within the cashier zone.
·	Be aware of and assist in maintaining SEPHORA's merchandising concepts.
·	Participate in programs to reduce shortage/loss.

Merchandising and Operations
·	 Comply with all cash handling and related procedures.
·	Ensure safety and tidiness standards are respected and maintained at all times.
·	Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
·	Ensure compliance with sampling policies and procedures.
·	Participate in inventory control.

EXPECTED SKILLS AND QUALIFICATIONS 
-	1-2 years of retail/client service industry experience in a fast paced environment.
-	Previous cash handling or cashier experience is preferred.
-	Comfortable in engaging clients in conversation at the cash area.
-	Ability to multi-task, while providing professional and outstanding client service.
-	Effective time management, problem solving and communication skills.
-	A High School graduate or equivalent.
-	Flexible availability including evenings, weekends and holidays is required.

ADDITIONAL INFORMATION 
Physical Requirements
-	Work in a fragrance filled environment. 
-	Lift and carry up to 50 pounds. 
-	Bend and stretch to stock shelves

COMPANY OVERVIEW 
Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation
 
Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto. 

Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.


cashier

A fast-paced and dynamic work environment motivates you to excel? Your colleagues love working with you for your energy, your positivism and your smile? We are seeking an autonomous candidate with great attention to detail to complete our kitchen team. Apply now!

cook

Are you resourceful? Are you sales and results oriented? Are you experienced in retail management? We are currently recruiting an ambitious individual just like you to join our team!

customerserviceassociate

Who we are behind the stripes:

Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide.

You'll love working here

As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas.

·	Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients.
·	Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors.
·	Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions.

We'd love to hear from you if

·	You have one to three years' experience in retail or service industry.
·	You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
·	You are able to have a flexible work schedule and work days, nights, and weekends.

While at Sephora, you'll enjoy

·	The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams  people you can be proud to work with.
·	The product. Employees enjoy a product discount and receive free product various times throughout the year.
·	The education. Sephora heavily invests in training for our store associates  not just product knowledge but building a personalized career plan with you so you can achieve your professional goals.
·	The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.

Does this sound like your Dream Career?


Autonomous, organized, resourceful, flexible and punctual are qualities that describe you well? We hire drivers having excellent skills in time management, a safe driving and can work long hours. Submit your application now!

driver

The General Labourer is a quick learner, resourceful and has good manual dexterity. We are looking for someone meticulous with good physical condition and attention to detail to fulfill this role. If you are hard-working and assiduous, we can use someone like you in out team!

generallabourer

We are looking for talented, versatile, passionate and dynamic individuals to join our team. Meeting the needs of customers by offering your advice and your expertise should be your priority. Your experience and your interest in hairstyling make you the perfect candidate? We want to meet you!

hairdresser

You'll love working here
The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora's selling model and provide outstanding client service so that the store achieves and exceeds company objectives.
·	Client Experience. Ensure all on-stage cast properly execute Sephora's selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
·	Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
·	Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
·	Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
·	Entrepreneurial Spirit. Demonstrate a strong understanding of the store's sales performance and business opportunities.

We'd love to hear from you if
·	You have one to three years' experience in a similar role at a similar volume store or equivalent internal experience.
·	You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
·	You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

While at Sephora, you'll enjoy
·	The people. You will be surrounded by the best talent in the industry  people you can be proud to work with.
·	The perks. Think you've tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
·	The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

keyholder

The Store Manager manages the client service, people development, sales, productivity, merchandising, operational and human resource functions of their store. They ensure adherence to the SEPHORA concepts and culture, ensuring maximum profitability and compliance with SEPHORA's objectives and policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES 
Store's Budget and Business Results
·	Forecast sales and payroll with District Manager to drive store results.
·	Monitor daily, weekly, monthly sales results and communicate to staff members.
·	Manage and measure the effectiveness of business strategies. Adjust game plan as needed.
·	Achieve store's sales plans and operating profits while maintaining expenses.
·	Develop strategies to grow business, leveraging the customer loyalty program, events, product knowledge and services.

Human Resources
·	Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.
·	Recruit, interview, and hire for all positions according to business needs.
·	Train, coach, delegate to, supervise and motivate Assistant Managers and Supervisors to develop their leadership and business skills.
·	Ensure a coaching culture is present that includes timely acknowledgement of successes, and feedback on opportunities.
·	Ensure all team members receive quarterly development meetings and plans.

Merchandising and Operations
·	Conduct inventories on a timely basis and maintain updated inventory records.
·	Communicate inventory issues/concerns to the District Manager and key stakeholders.
·	Make strategic and innovative merchandising decisions in accordance with Sephora's concepts when necessary, to grow the business.

EXPECTED SKILLS AND QUALIFICATIONS
·	5 years of management experience in the retail/service industry.
·	Previous experience recruiting, staffing and hiring across all store positions, including leadership.
·	Effective time management, problem solving and communication skills are essential.
·	Maintaining composure and managerial courage are essential.
·	Ability to analyze sales trends and react appropriately.
·	Proficiency in Windows, Word and Excel.
·	A High School graduate or equivalent, while a College degree is preferred.
·	Open availability including evenings, weekends and holidays is required.

ADDITIONAL INFORMATION
Physical Requirements:
·	Work in a fragrance filled environment.
·	Lift and carry up to 50 pounds.
·	Bend and stretch to stock shelves.

COMPANY OVERVIEW
Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation.

Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto.

Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.


manager

The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES 
Client Service 
-	Provide friendly, professional and knowledgeable service to clients as needed during store business hours. 
-	Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS. 
Store Presentation 
-	Assist in maintaining standards of cleanliness and organization within the cashier zone. 
-	Be aware of and assist in maintaining SEPHORA's merchandising concepts. 
-	Participate in programs to reduce shortage/loss. 
Merchandising and Operations
-	 Perform shipment receipt and processing in a timely manner. 
-	Organize and maintain stockroom per company standards. 
-	Process transfers, damages and testers per company standards. 
-	Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor. 
-	Ensure safety and tidiness standards are respected and maintained at all times. 
-	Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager. 
-	Ensure compliance with sampling policies and procedures. 
-	Participate in inventory control. 
-	Designated consultants will be cross-trained in cashier functions. 

EXPECTED SKILLS AND QUALIFICATIONS 
-	1-2 years of retail/client service industry experience, preferably in a stockroom capacity. 
-	Possess good computer, arithmetic and organizational skills. 
-	Ability to multi-task, while being attentive to the needs of clients and the business. 
-	Effective time management, problem solving and communication skills. 
-	A High School graduate or equivalent. 
-	Flexible availability including evenings, weekends and holidays is required.

ADDITIONAL INFORMATION 
Physical Requirements
-	Work in a fragrance filled environment. 
-	Lift and carry up to 50 pounds. 
-	Bend and stretch to stock shelves

COMPANY OVERVIEW 

Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation
 
Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto. 

Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.


merchandiser

Come join our team as a Operations Consultant, Skincare Consultant, Color Consultant, Recovery Consultant or Fragrance Consultant!

You are enthusiastic, courteous and you enjoy working with customers in a fast-paced environment? Always up for challenges, the Consultant offers a unique customer experience by always representing the brand image through his/her attitude and product knowledge. We are looking for positive and motivated candidates to join our team!

salesassociate

Are you organized and methodical? Do you enjoy physical work? We are currently looking for positive and autonomous stock clerks(recovery) to join our team!

stockclerk

As a security guard, you’re required to be alert, aware of your surroundings, and able to assist with clients’ needs. You’ll mainly secure premises and personnel by patrolling the property; monitoring surveillance equipment; inspecting buildings, and access points; permitting entry. You’re calm and a good observer? We want you in our team!

En tant que gardien de sécurité, tu dois être vigilant, conscient de ton environnement et capable de répondre aux besoins des clients. Le gardien de sécurité sécurise principalement les locaux et le personnel en patrouillant la propriété; surveille les équipements de surveillance; inspecte les bâtiments et les points d'accès. Tu es une personne calme et un observateur né? Nous te voulons dans l'équipe!

securityguard

You love it when there's action? A busboy requires to constantly pick up the beat and ensure that tables are assemble, clean or clear. We are looking for highly motivated and energetic people to join our team!

You love it when there’s action? A busboy requires to constantly pick up the beat and ensure that tables are assemble, clean or clear. We are looking for highly motivated and energetic people to join our team!

Tu es rapide et aime quand ça bouge? Le commis-débarrasseur doit être en mesure de répondre aux exigences de la clientèle et du restaurant autant pour monter, nettoyer et débarrasser les tables. Nous sommes à la recherche d'une personne motivée et énergique pour se joindre à notre équipe!

busboy

You're more than at ease when speaking with people and are able to handle pressure? Call center representatives serve as the first point of contact for customers and ensure to assist with the best of their abilities in a friendly and professional manner. We are looking for someone with good communication skills to join our team! We want to meet you.

You’re more than at ease when speaking with people and are able to handle pressure? Call center representatives serve as the first point of contact for customers and ensure to assist with the best of their abilities in a friendly and professional manner. We are looking for someone with good communication skills to join our team! We want to meet you.

Tu as une facilité avec les gens et tu as la capacité de bien gérer la pression? Premier point de contact avec la clientèle, les représentant(es) de centre d'appel s'assurent d'aider les clients au meilleur de leurs capacités et ce, de manière amicale et professionnelle. Nous sommes à la recherche de personne démontrant une bonne capacité de communication afin de se joindre à notre équipe. Nous voulons te rencontrer!

callcentrerep

To be a successful Call Center Manager, you are observant and detail-oriented and possess an understanding of the business. As part of your duties, you'll be focused on improving the call center practices, setting objectives, training and motivating your team to provide excellent service to customers. If you have strong coaching and leadership skills and the ability to motivate employees, we want to meet you!

To be a successful Call Center Manager, you are observant and detail-oriented and possess an understanding of the business. As part of your duties, you’ll be focused on improving the call center practices, setting objectives, training and motivating your team to provide excellent service to customers. If you have strong coaching and leadership skills and the ability to motivate employees, we want to meet you!

Un gérant de centre d'appel doit être attentif, axé sur les détails et avoir une bonne compréhension des affaires. Tes responsabilités sont l'amélioration des pratiques du centre d'appel, la définition des objectifs, la formation et la motivation de l'équipe afin de fournir un excellent service aux clients. Si tu as de solides compétences en coaching et en leadership et une capacité de motiver les employés, nous voulons te rencontrer!

callcentremanager

You're attentive, efficient, and courteous? Our team is looking for an administrator to keep the office running smoothly and efficiently. From administrative and clerical activities such as answering phones, updating employee, client, and company data, filing to greeting and directing office visitors while keeping a clean and welcoming environment, our administrator must be be adaptable, proactive, supportive, and detail-oriented. Is that you? We want to meet you!

You’re attentive, efficient, and courteous? Our team is looking for an administrator to keep the office running smoothly and efficiently. From administrative and clerical activities such as answering phones, updating employee, client, and company data, filing to greeting and directing office visitors while keeping a clean and welcoming environment, our administrator must be be adaptable, proactive, supportive, and detail-oriented. Is that you? We want to meet you!

Tu es attentif, efficace et courtois? Notre équipe est à la recherche d'un administrateur pour assurer le bon fonctionnement du bureau. Qu'il s'agisse d'activités administratives ou de bureau telles que répondre aux appels téléphoniques, mettre à jour les données des employés et des clients, accueillir et diriger les visiteurs tout en maintenant un environnement propre et accueillant, notre administrateur doit être adaptable, proactif, attentionné et axé sur les détails. Si tu te reconnais, nous voulons te rencontrer!

officeadmin

The duties of a Loss prevention agent is to protect the store’s assets from theft or damage by delivery personnel, employees, and shoplifters whether it is by patrolling the aisles of the store or surveilling the cameras and alerting of any suspicious activity. In this role, you need to show good judgment and common sense. We’re looking for tactful and assertive people to join our team!

losspreventionagent

You are a good team player and you enjoy manual work? This role is for you! We are currently looking for warehouse clerks who will, among other things, ship, receive and document warehouse merchandise. Are you motivated and resourceful? We want to meet you!

Tu es un bon joueur d'équipe et tu aimes le travail manuel? Ce poste est pour toi! Nous recherchons présentements des commis d'entrepôt qui s'occuperont entre autres d'expédier, de recevoir et de documenter la marchandise en entrepôt. Tu es motivé et débrouillard? Nous voulons te rencontrer!

warehouseclerk

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