Crisp color, graphic prints, and playful sophistication are the hallmarks of Kate Spade & Company. From handbags and clothing to jewelry, fashion accessories, fragrance, eyewear, shoes, swimwear, home decor, desk accessories, stationery, tabletop and gifts, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.

Kate Spade & Company has more than 450 specialty and outlet shops in 47 countries around the world. Our colorful products are sold worldwide, in every time zone and on every continent. Whether in San Francisco, Sao Paulo or Shanghai, our shops are always warm and inviting.

"crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. from handbags and clothing to jewelry, fashion accessories, fragrance, eyewear, shoes, swimwear, home decor, desk accessories, stationery, tabletop and gifts, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. we call it living colorfully.

whistle while you work

live (and work) colorfully with one of our teams"

Kate Spade

You're a leader who encourages and motivates your team to excel? We are seeking someone who can work with the manager to coordinate the operations and ensure to meet our customer service standards. It is through your commitment, your personality and leadership that you will embody your brand's core values and share them with your team and customers. 

Tu es un leader capable d'encourager et de motiver ton équipe à se surpasser? Nous recherchons une personne pouvant collaborer avec le/la gérant(e) afin de diriger les opérations et de s'assurer que les normes de service à la clientèle soient respectées. C'est par ton engagement, ta personnalité et ton leadership que tu représenteras la marque autant auprès des clients que de ton équipe.

¿Es usted entusiasta, cortés y le encanta trabajar con el público en un ambiente dinámico? Siempre a la altura de los retos, Customer Service Associates asegurarse de siempre ayudar a los clientes con el mejor de sus habilidades de una manera amistosa y profesional. ¡Estamos buscando candidatos positivos y motivados para unirse a nuestro equipo!

Tu es enthousiaste, courtois(e) et tu aimes travailler avec la clientèle dans un environnement dynamique? Toujours prêt(e) à relever des défis, nos Associé(e) au Service à la Clientèle, s'assurent de toujours aider les clients au meilleur de leurs capacités et ce, de manière amicale et professionelle. Nous sommes à la recherche d'une personne positive et motivée pour se joindre à notre équipe!

Tu es enthousiaste, courtois(e) et tu aimes travailler avec la clientèle dans un environnement dynamique? Toujours prêt(e) à relever des défis, l'Associé(e) à la Vente s'assure de bien représenter l'image de marque du magasin par son attitude et sa connaissance des produits afin d'offrir aux clients une expérience unique. Nous sommes à la recherche d'une personne positive et motivée pour se joindre à notre équipe!

En tant que cassier(ère), tu dois être enclin à mettre les besoins du client au premier plan. Tu dois travailler en collaboration avec l'équipe dans le but d'offrir un service exceptionnel et d'accueillir nos clients avec courtoisie. Tu as développé des aptitudes en communication et tu as une volonté de réussir? Nous aimerions te rencontrer, soumets ta candidature aujourd'hui!

Tu es enthousiaste, courtois(e) et tu aimes travailler avec la clientèle dans un environnement dynamique? Toujours prêt(e) à relever des défis, l'Ambassadeur/Ambassadrice s'assure de toujours représenter l'image de marque du magasin par son attitude et sa connaissance des produits afin d'offrir aux clients une expérience unique. Nous sommes à la recherche d'une personne positive et motivée pour se joindre à notre équipe!

Maximizar la eficacia y la rentabilidad del equipo mientras se crea un ambiente de trabajo estimulante son las principales responsabilidades de un Supervisor. Estamos buscando a alguien con un buen sentido de las prioridades, la experiencia de gestión de equipo, la ambición y impulsado por los resultados. Usted es un líder con una voluntad de éxito? Lo queremos en nuestro equipo!

Maximiser l'efficacité et la rentabilité de l'équipe tout en créant un environnement de travail stimulant sont les priorités du rôle de Superviseur. Nous cherchons quelqu'un ayant un bon sens des priorités, de l'expérience en gestion d'équipe, de l'ambition et un esprit orienté vers les résultats. Tu es un leader avec une volonté de réussir? Nous te voulons dans l'équipe!

Tu as de l'expérience dans un poste de gestion, offres un excellent service à la clientèle et as une attitude orientée vers les ventes et les résultats? Nous recrutons présentement un gestionnaire ambitieux comme toi pour compléter notre équipe!

Tu aimes le travail physique, tu es organisé(e) et méthodique? Nous sommes présentement à la recherche de Commis aux Stocks positifs et autonomes pour se joindre à notre équipe!

Job Title: Sales Associate

Primary Purpose:

The successful individual will leverage their proficiency in retail to

Client & Service Expert:

- Achieves individual sales goals.
- Develops strong product knowledge across all categories.
- Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience.
- Able to develop a personal connection with guests through effective use of the selling skills.
 
Building Brand Equity:

- Understand and communicate the kate spade new york aesthetic, brand philosophy and lifestyle to the customer.
- Demonstrate interest and ability to work as part of a team.
 
Operational Excellence:

- Execute operational tasks as per company directives.
- Accurately processes all POS transactions.
- Adhere to and apply visual directives, ensure that store standards are executed daily.
 
The accomplished individual will possess...

- Professional selling skills and exceptional interpersonal skills
- Prior luxury goods experience preferred
- Proactive ability to multi-task and prioritize
- Works well in a team environment
 
An outstanding professional will have...

Bachelor's degree in related field preferred
 

Physical requirements

- Available to work store schedule, as needed, including evenings and weekends
- Standing for extended periods of time
- Able to safely lift boxes up to 40 pounds
- Comfortable climbing ladders
 
Our Competencies for All Employees

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Building Effective Teams: Blends people into teams when needed; creates strong morale
and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
 

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com.

Req ID:  81336

Job Segment: Retail Sales, Outside Sales, Retail, Sales

L'Associé(e) à la Présentation Visuelle doit s'assurer que l'image de marque soit représentée à travers l'allure générale du magasin et que la présentation visuelle respecte les standards établis. Nous recherchons quelqu'un avec un grand souci du détail, un sens des priorités, qui est organisé(e) et qui a une passion pour le commerce du détail. Si tu te reconnais, postule aujourd'hui!

Tu aimes le travail physique, tu es organisé(e) et méthodique? Nous sommes présentement à la recherche de Marchandiseurs positifs et autonomes pour se joindre à notre équipe! Tu te reconnais dans cette description? Postule maintenant!

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. 

Kate Spade New York is part of the Tapestry portfolio  a global house of brands committed to stretching what's possible.

general purpose of the position: represent and communicate the kate spade brand and lifestyle to customers through sales competency, product expertise and by providing the highest level of customer service.

essential duties and responsibilities client & service expert:
 achieves individual sales goals
 develops strong product knowledge across all categories
 the sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience
 able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book building brand equity:
 understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer
 demonstrate interest and ability to work as part of a team operational excellence:
execute operational tasks as per company directives
 accurately processes all pos transactions
 adhere to and apply visual directives, ensure that store standards are executed daily

physical requirements:
 available to work store schedule, as needed, including evenings and weekends
 standing for extended periods of time
 able to safely lift boxes up to 40 pounds
 comfortable climbing ladders skills and abilities required:
 professional selling skills and exceptional interpersonal skills
 prior luxury goods experience preferred
 proactive ability to multi-task and prioritize
 works well in a team environment
 
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
 
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Veuillez consulter la description en anglais

La recepcionista da la bienvenida a los visitantes de una manera amistosa. Trabaja con el equipo con el fin de proporcionar un servicio excepcional, dar la bienvenida a los clientes con cortesía y garantizar un servicio rápido. ¿Tiene buenas habilidades de comunicación y tiene voluntad para triunfar? ¡Nos gustaría conocerte!

El anfitrión / anfitriona es una persona sonriente con facilidad para hablar y presentarse. Él / Ella debe trabajar con el equipo a fin de proporcionar un servicio excepcional y dar la bienvenida a los clientes con cortesía. ¿Ha desarrollado habilidades de comunicación y está decidido a tener éxito? Nos gustaría conocerlo, enviar su solicitud hoy mismo!

Veuillez vous référez à la description de poste en anglais

Job Title: Supervisor Outlet

Primary Purpose:

The successful individual will leverage their proficiency in retail to

Client & Service Expert:

- Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new customer to the store.
- Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
- Ensure all associates complete the sales training program and develops strong product knowledge across all categories.
- Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.
 
Leadership Presence:

- Achievement of personal sales goals.
- Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.
- Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.
- Foster a team environment by creating a fun, competitive, inviting atmosphere.
 
Building Brand Equity:

- Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
- Ensure brand and operating standards are met to support brand consistency.
- Ensure store presentation standards are achieved and maintained.
 
Operational Excellence:

- Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
- Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.
- Adherence to Kate Spade loss prevention policies and operational procedures.
 

The accomplished individual will possess...

- Strong written and verbal communication skills
- Detail oriented
- Proactive ability to multi task and prioritize
 

An outstanding professional will have...

- Minimum 2-3 years' experience in luxury goods or a comparable retail environment
- College degree preferred
- Prior luxury goods experience preferred
 

Physical requirements

- Available to work store schedule, as needed, including evenings and weekends
- Standing for extended periods of time
- Able to safely lift boxes up to 40 pounds
- Comfortable climbing ladders 

Req ID:  81346

Job Segment: Loss Prevention, Retail

Maximize the effectiveness and profitability of the team while creating a stimulating work environment are the main responsibilities of the Manager. We are looking for someone with a good sense of priorities, team management experience, ambition and who is driven by results. You are a leader with a will to succeed? We want you in our team!

Maximiser l'efficacité et la rentabilité de l'équipe tout en créant un environnement de travail stimulant sont les principales responsabilités du gérant(e). Nous cherchons quelqu'un ayant un bon sens des priorités, de l'expérience en gestion d'équipe, de l'ambition et un esprit orienté vers les résultats. Tu es un leader avec une volonté de réussir? Nous te voulons dans notre l'équipe!

Primary Purpose: 
 
The successful individual will leverage their proficiency in retail to  
 
Client & Service Expert: 
·	Development of business driving initiatives that build a repeat business or that attracts a new customer. 
·	Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate. 
·	Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories. 
·	Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. 
 
Leadership Presence/Steward of Talent: 
·	Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact the store performance. 
·	Responsible for assuming the Store Manager role in manager's absence. 
·	Lead by example with the achievement of personal sales goals. 
·	Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized. 
·	Ability to network in the community to ensure open positions are filled efficiently with little impact to the business. 
·	Conduct ongoing review and assessment of employee performance. 
 
Building Brand Equity: 
·	Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. 
·	Ensure brand and operating standards are met to support brand consistency. 
·	Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained. 
·	Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to Store Manager in order to increase customer service and sales. 
 
Operational Excellence: 
·	Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. 
·	Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants. 
·	Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets. 
·	Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory  
 
The accomplished individual will possess...  
 
·	Professional sales development and exceptional interpersonal skills 
·	Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base 
·	Ability to analyze selling reports, identify business trends and react quickly to the needs of the business 
·	Comfortable in making decisions and mediating conflict within a team-environment 
·	Proficient in windows-based software such as excel, word and outlook 
 
An outstanding professional will have...  
 
·	Minimum 3 years management experience in a comparable retail environment 
·	College degree preferred 
·	Prior luxury goods experience preferred 
 
Physical Requirements... 
 
·	Available to work store schedule, as needed, including evenings and weekends 
·	Standing for extended periods of time 
·	Able to safely lift boxes up to 40 pounds 
·	Comfortable climbing ladders 
  
Our Competencies for All Employees 
·	Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. 
·	Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. 
·	Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. 
·	Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. 
·	Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. 
·	Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks. 
·	Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. 

Our Competencies for All People Managers 
·	Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. 
·	Building Effective Teams: Blends people into teams when needed; creates strong morale  
and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. 
·	Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Wanted: the most interesting person in the world.
 
Looking for Sales Associates, Cashiers, and Stock Associates. Must be available for a minimum of 3 days including weekends. Please submit your application here. 

ambassador

RESPONSIBILITIES
Responsibilities include, but are not limited to the following:

 Client & Service Expert:
- Clientele development through coaching team on proactive client outreach, and building and maintaining relationships with new clients
- Develop business driving initiatives that build a repeat business or attract a new customer to the store
ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach
- Ensure team is compliant will all clientele standards and thank you note program
ensure all associates complete the sales training program
- Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales

Leadership Presence/Steward of Talent:
- Assist GM/Area Manager  with the achievement of financial success through improvement of measurable results that positively impact the store performance
- Responsible for assuming the GM role in manager's absence, if applicable
- Lead by example with the achievement of personal sales goals
- Educate team on the product, sales plans, personal goals, measurable stats, is able to coach to these stats to ensure the business is maximized
- Ability to network with the community to ensure open positions are filled efficiently with little impact to the business; build a bench for future promotions and openings
- Ensure all open positions are posted and managed through icims
- Onboard new team members effectively through 30/60/90 touch bases; conduct ongoing review and assessment of employee performance through  monthly meetings with direct reports
- Utilize mid-year and annual review process as a tool for associate development and advancement; monitor and address performance concerns on a timely basis, partnering HR when necessary         
 
Building Brand Equity:
- Understand and able to communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the sales team and customer
- Ensure brand and operating standards are met to support brand consistency.
ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.
- Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to GM/Area Manager in order to increase customer service and sales
 
Operational Excellence:
- Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
- Assist GM/Area Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants
- Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets; conduct self-audits
- Ability to accurately manage the processing of all pos transactions to maintain the integrity of the inventory
partner with the warehouse to effectively manage workload planning, markdowns & merchandise flow processes
- Maintain office and facility organizational and cleanliness standards

QUALIFICATIONS

Skills and Abilities Required:
- Professional sales development and exceptional interpersonal skills
- Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base
- Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
- Comfort in making decisions and mediating conflict within a team environment
- Proficient in Windows-based software such as excel, word, and outlook
 
Physical Requirements:
- Available to work store schedule, as needed, including evenings and weekends
- Standing for extended periods of time
- Able to safely lift boxes up to 40 pounds
- Comfortable climbing ladders
 
Education and Experience Required:
- Minimum 3 years management experience in a comparable retail environment
- College degree preferred
- Prior luxury goods experience preferred
 
Kate Spade & Company is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran

assistantmanager

As a cashier, you must be willing to put the customer's needs first and foremost. You must work with the team in order to provide an exceptional service and welcome customers with courtesy. Your communication skills are developed and you are determined to succeed? We would like to meet you, submit your application today!

cashier

We are currently seeking candidates for a seasonal runner/greeter role in our store. The seasonal runner/greeter will represent and communicate the Kate Spade brand and lifestyle to customers by providing the highest level of customer service and operational excellence. Responsibilities include but are not limited to the following:

Essential Duties and Responsibilities

Client & service expert:
· Greeting and assisting customers on the sales floor, ensuring exemplary customer service by delivering the ultimate kate spade experience

Building Brand Equity:
· Understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer

Operational Excellence:
· Replenish merchandise on the sales floor; ensure selling floor is stocked throughout the day
· Execute operational tasks as per company directives
· Adhere to and apply visual directives, ensure that store standards are executed daily
· Be knowledgeable of stock including quantity, how many units are on hand, what is selling and what is not 
· Back of the house and front of house stock organization

Physical and scheduling requirements:
· Must be available to work store schedule, as needed, including evenings, weekends, holidays
· Standing for extended periods of time
· Able to safely lift boxes up to 60 pounds
· Comfortable climbing ladders

Skills and Abilities Required: 
· Proactive ability to multi-task and prioritize
· Strong communication and interpersonal skills
· Demonstrate interest and ability to work as part of a team

customerserviceassociate

RESPONSIBILITIES

Client & Service Expert:
- Achieves individual sales goals
- Develops strong product knowledge across all categories
- The senior sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade new york experience
- Able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book
- Able to communicate with international guests, accelerating the guest experience, increasing brand knowledge and sales for customers

Skills and Abilities Required:
- Professional selling skills and exceptional interpersonal skills
- Ability to communicate fluently (or whatever level we'd need) in Mandarin or Cantonese (speak, write, understand) or the language we need
- Prior luxury goods experience preferred
- Proactive ability to multi-task and prioritize
- Works well in a team environment
- College degree preferred

host

Are you resourceful? Are you sales and results oriented? Are you experienced in retail management? We are currently recruiting an ambitious key holder just like you to join our team!

keyholder

Kate Spade is hiring!!!

Wanted: the most interesting person in the world to explore the possibilities with Kate Spade New York.

We are looking for a Senior Store Leader for our store.

Please submit your application here. 

manager

Are you organized and methodical? Do you enjoy manual work? We are currently looking for positive and independent merchandisers to join our team! Sounds good? Apply now!

merchandiser

RESPONSIBILITIES

Client & Service Expert:
- Oversee the development of clientele by leading by example in the ability to build and maintain relationships with clients, produce strong results from proactive outreach and the development of a personal business trade
- Development of business driving initiatives that build a repeat business or that attracts a new customer
- Ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach
- Ensure team is compliant will all clientele standards and thank you note policy
- Ensure all associates complete the sales training program
- Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales

Leadership Presence/Steward of Talent:
- Achieve financial success through improvement of measurable statistics that positively impact the store performance
- Hire, train and motivate a qualified sales team that effectively represents and communicates the kate spade brand to our customers
- Provide specific development for the assistant manager and supervisor by assigning accountabilities and training with consistent follow-up and feedback
- Perform annual performance evaluations with the quarterly review of employee goals
- Network and create positive relationships in the community that result in business generation, awareness of the kate spade brand and builds a bench strength of qualified candidates to fill key open positions
- Attend, on average, two annual company management meetings

Building Brand Equity:
- Understand and able to communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the sales team and customer
- Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times
- Analyze and react to business trends regarding assortment, communicating sell-through, stock levels, opportunities to increase sales to DM
- Communicate to DM customer feedback and quality issues in order to improve customer service and sales

Operational Excellence:
- Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing the facility
- Conduct regular store meetings to ensure accurate and consistent communication with employees
- Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business
- Supervise operational responsibilities to ensure the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory
- Oversee loss prevention policies and procedure to be 100% compliant

QUALIFICATIONS

Education and Experience Required:
- Minimum 3 years management experience in luxury goods or a comparable retail environment
- College degree preferred

Skills and abilities required:
- Professional sales development and exceptional interpersonal skills
- Strong leadership qualities and the ability to communicate effectively with all levels of the organization and our client base
- Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
- Comfort in making decisions and mediating conflict within a team environment
- Proficient in Windows-based software such as excel, word, and outlook 
- Bilingual (Mandarin/Cantonese)

Physical Requirements:
- Available to work store schedule, as needed, including evenings and weekends
- Standing for extended periods of time
- Able to safely lift boxes up to 40 pounds
- Comfortable climbing ladders 

Kate Spade & Company is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran

receptionist

As a member of the Tapestry family, we are part of a global house of brands that have unwavering optimism and is committed to being innovative and wholly inclusive. 

Responsibilities
Responsibilities include but are not limited to the following:
 
Client & service expert:
 Achieves individual sales goals
 Develops strong product knowledge across all categories
 The sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience
 Able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book
 
Building brand equity:
 Understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer
 Demonstrate interest and ability to work as part of a team
 
Operational excellence:
 Execute operational tasks as per company directives
 Accurately processes all pos transactions
 Adhere to and apply visual directives, ensure store standards are executed daily

Qualifications
Physical requirements:
 Available to work store schedule, as needed, including evenings and weekends
 Standing for extended periods of time
 Able to safely lift boxes up to 40 pounds
 Comfortable climbing ladders
 
Skills and abilities required:
 Professional selling skills and exceptional interpersonal skills
 Prior luxury goods experience preferred
 Proactive ability to multi-task and prioritize
 Works well in a team environment
 College degree preferred
 
kate spade new york is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit kate spade new york at www.katespade.com.

salesassociate

Are you organized and methodical? Do you enjoy physical work? We are currently looking for positive and autonomous stock clerks to join our team!

stockclerk

As a member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. 

Responsibilities
The supervisor's responsibilities include, but are not limited to the following:
 
Client & service expert:
 Expertise in the development of a clientele
 Model and lead the team by developing a repeat business and maximizes sales through proactive client outreach
 Build and maintain new/existing client relationships and has a strong, productive client book
 Maintain clientele and thank you note standards
 Demonstrate strong use of selling skills
 
Leadership presence:
 Achievement of personal sales goals
 Educate team on sales plans, personal sales goals, store stats, and drives team to achieve them
 Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles
 Foster a team environment by creating a fun, competitive, inviting atmosphere
 
Building brand equity:
 Understand and can communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the sales team and customer
 Ensure brand and operating standards are met to support brand consistency.
 Ensure store presentation standards are achieved and maintained
 
Operations:
 Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
 Accurately processes all pos transactions and inventory functions such as transfers, receiving, FedEx shipments, repairs, and damages to maintain the integrity of the inventory
 Adherence to kate spade loss prevention policies and operational procedures

Qualifications
Skills and abilities required:
 Two to three years prior retail experience in a similar retail environment
 Strong written and verbal communication skills
 Detail oriented
 Proactive ability to multi-task and prioritize
 College degree preferred
 
Physical requirements:
 Available to work store schedule, as needed, including evenings and weekends
 Standing for extended periods of time
 Able to safely lift boxes up to 40 pounds
 Comfortable climbing ladders
 
kate spade new york is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit kate spade new york at www.katespade.com.

supervisor

The Visual Presentation Associate must ensure that the brand is represented through the overall appearance of the store and that the visual presentation meets the established standards. We are looking for someone with great attention to detail, a sense of priorities, who is organized and has a passion for the retail. If you see yourself in this description, apply today!

visualpresentationassociate

You love it when there's action? A busboy requires to constantly pick up the beat and ensure that tables are assemble, clean or clear. We are looking for highly motivated and energetic people to join our team!

You love it when there’s action? A busboy requires to constantly pick up the beat and ensure that tables are assemble, clean or clear. We are looking for highly motivated and energetic people to join our team!

Tu es rapide et aime quand ça bouge? Le commis-débarrasseur doit être en mesure de répondre aux exigences de la clientèle et du restaurant autant pour monter, nettoyer et débarrasser les tables. Nous sommes à la recherche d'une personne motivée et énergique pour se joindre à notre équipe!

busboy

You’re attentive, efficient, and courteous? Our team is looking for an administrator to keep the office running smoothly and efficiently. From administrative and clerical activities such as answering phones, updating employee, client, and company data, filing to greeting and directing office visitors while keeping a clean and welcoming environment, our administrator must be be adaptable, proactive, supportive, and detail-oriented. Is that you? We want to meet you!

officeadmin

Giving sales presentations, visiting potential clients, and exceeding sales goals are the main responsibilities of a Sales Representative. We are looking for someone who has a deep understanding of the sales process and also superb interpersonal skills. You are willing to work in this fast-paced environment? Submit your application today!

salesrep

Account Coordinators are committed to customer satisfaction and work closely with existing and prospective clients. Generate sales leads and oversee the sales process are the main responsibilities of an account coordinator. We are looking for a proactive, positive and passionate people. You are a great communicator and have customer service experience, we want to meet you!

accountcoordinator

The duties of a Loss prevention agent is to protect the store's assets from theft or damage by delivery personnel, employees, and shoplifters whether it is by patrolling the aisles of the store or surveilling the cameras and alerting of any suspicious activity. In this role, you need to show good judgment and common sense. We're looking for tactful and assertive people to join our team!

The duties of a Loss prevention agent is to protect the store’s assets from theft or damage by delivery personnel, employees, and shoplifters whether it is by patrolling the aisles of the store or surveilling the cameras and alerting of any suspicious activity. In this role, you need to show good judgment and common sense. We’re looking for tactful and assertive people to join our team!

Les responsabilités principales d'un agent de prévention des pertes consistent à protéger les biens du magasin contre le vol ou les dommages causés par le personnel de livraison, les employés et les voleurs à l'étalage, que ce soit en patrouillant les allées du magasin ou en surveillant les caméras et en signalant toute activité suspecte. Dans ce rôle, tu devras faire preuve de jugement et de bon sens. Nous recherchons des personnes ayant du tact et de l'assurance pour rejoindre notre équipe!

losspreventionagent

You are a good team player and you enjoy manual work? This role is for you! We are currently looking for warehouse clerks who will, among other things, ship, receive and document warehouse merchandise. Are you motivated and resourceful? We want to meet you!

Tu es un bon joueur d'équipe et tu aimes le travail manuel? Ce poste est pour toi! Nous recherchons présentements des commis d'entrepôt qui s'occuperont entre autres d'expédier, de recevoir et de documenter la marchandise en entrepôt. Tu es motivé et débrouillard? Nous voulons te rencontrer!

warehouseclerk

blankrole-a625050b-8289-443b-8ceb-004828cd2cc7

You're more than at ease when speaking with people and are able to handle pressure? Call center representatives serve as the first point of contact for customers and ensure to assist with the best of their abilities in a friendly and professional manner. We are looking for someone with good communication skills to join our team! We want to meet you.

You’re more than at ease when speaking with people and are able to handle pressure? Call center representatives serve as the first point of contact for customers and ensure to assist with the best of their abilities in a friendly and professional manner. We are looking for someone with good communication skills to join our team! We want to meet you.

Tu as une facilité avec les gens et tu as la capacité de bien gérer la pression? Premier point de contact avec la clientèle, les représentant(es) de centre d'appel s'assurent d'aider les clients au meilleur de leurs capacités et ce, de manière amicale et professionnelle. Nous sommes à la recherche de personne démontrant une bonne capacité de communication afin de se joindre à notre équipe. Nous voulons te rencontrer!

callcentrerep

To be a successful Call Center Manager, you are observant and detail-oriented and possess an understanding of the business. As part of your duties, you’ll be focused on improving the call center practices, setting objectives, training and motivating your team to provide excellent service to customers. If you have strong coaching and leadership skills and the ability to motivate employees, we want to meet you!

callcentremanager

blankrole-ac044a2f-e0f7-4bd6-9ec6-60eb995e2836

Enjoy a premier shopping mall experience at CF Chinook Centre. Mall offerings include hundreds of brand name stores, restaurants, and entertainment.

CF Chinook Centre

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