Started in a New York pharmacy, since 1851, Kiehl's has been producing efficient, highly-concentrated skin care from natural ingredients. Kiehl's Customer Representatives go through intensive training on the properties of the active ingredients used in the different products and their benefits. Beyond their uncompromising commitment to quality, they are driven by a passion that allows them to provide unparalleled service renowned by their customers. Over the decades, Kiehl's has given advice and prescribed treatments to its customers. Today, our teams continue to offer customized programs that meet the individual needs of each customer.

Né dans une pharmacie de New York, Kiehl’s Since 1851 propose à ses clients des formules efficaces développées avec les technologies les plus avancées et hautement concentrées en ingrédients naturels.

Les conseillers, les « Kiehl’s Customers Representatives », suivent une formation intensive sur les propriétés des ingrédients entrant dans la composition des produits et sur leur efficacité. Au-delà de de leur engagement sans compromis pour la qualité, ils sont animés d’une véritable passion qui leur permet de fournir un service incomparable et réputé à leurs clients.

Au fil des décennies, Kiehl’s a dispensé conseils et prescriptions à ses clients. Aujourd’hui, ses équipes continuent à proposer des programmes personnalisés qui répondent aux besoins individuels de chaque client.

Kiehl’s

Kiehl's

Tu as de l'expérience dans un poste de gestion, offres un excellent service à la clientèle et as une attitude orientée vers les ventes et les résultats? Nous recrutons présentement un gestionnaire ambitieux comme toi pour compléter notre équipe!

Kiehl’s Since 1851 was founded as an old-world apothecary in New York City’s East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl’s we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl’s!
Why Kiehl’s: 
•	GROUP INSURANCE. Active and customizable as of your 1st day Basic coverage paid 100% by L’Oréal / Medical + Dental/ 3 coverage levels, individual/family /Life + Accident Insurance/ 2x base salary for each /Optional individual and/or dependent /Short + Long-Term Disability Insurance
•	WELLNESS SPENDING ACCOUNT $500/year Employee, spouse, and children Expenses related to all elements of wellbeing, for example: Gym membership, fitness equipment, Childcare expenses, elder care expenses, etc. 
•	FINANCIAL HEALTH Defined Contribution Pension Plan Defined Benefit Pension Plan Group RRSP Group TFSA
•	TELUS HEALTH VIRTUAL CARE 24/7 access to nurses, nurse practitioners, and doctors via the app or website Employee, spouse, and children Paid entirely by L’Oréal.
•	LEARNING + DEVELOPMENT FIT Integration/ Integration Roadmap / Training related to your métier / Discovery, Lumina, TTM Extensive Learning Platform Financial 
•	A very generous employee discount.
We have an exciting opportunity to join the Kiehl’s family as an Assistant Store Manager.  This position is responsible for assisting the Store Manager in leading and motivating store team to achieve sales growth and provide optimal customer service. 
As an Assistant Store Manager, you will:
•	Support the Store Manager to lead and drive team to achieve store business objectives.
•	Demonstrate expert product knowledge (features, benefits, usage) and application techniques. In-depth understanding on service excellence and brand expectation on best-in-class service. 
•	Lead and drive the team to achieve store retail target by delivering outstanding customer service. 
•	Keep track on Retail KPIs and prevailing market information.
•	Generate sales to achieve individual sales target by applying outstanding service. Maximize selling opportunity by link selling.
•	Be responsible for monitoring daily, weekly, monthly operations at point of sale (POS) activities: - POS and Individual Sales Goal Setting
•	Follow brand Recruitment procedures to recruit and loyalize customers. 
•	 Responsible to acknowledge/record all customer complain and issues. Ensure complete follow through of all issues and report to management
•	 Responsible for new BA integration program. Motivate and coach team members.


What do you need to succeed:
•	You are 18 years or older with a high school diploma
•	You have 1-3+ years of specialty retail store management experience
•	You have demonstrated success in driving sales by coaching and developing a team
•	You are entrepreneurial, resourceful, flexible, and have the ability to solve problems in a timely manner
•	You possess strong written and verbal communication skills
•	You have a passion for skincare and serving customers
•	You are comfortable conducting skin care services on customers’ faces after being trained
•	You have a flexible work schedule which includes nights, weekends, and holidays 
•	High School Diploma is required, Bachelor’s degree preferred
•	Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis


Tu es un leader capable d'encourager et de motiver ton équipe à se surpasser? Nous recherchons une personne pouvant collaborer avec le/la gérant(e) afin de diriger les opérations et de s'assurer que les normes de service à la clientèle soient respectées. C'est par ton engagement, ta personnalité et ton leadership que tu représenteras la marque autant auprès des clients que de ton équipe.

Maximiser l'efficacité et la rentabilité de l'équipe tout en créant un environnement de travail stimulant sont les principales responsabilités du gérant(e). Nous cherchons quelqu'un ayant un bon sens des priorités, de l'expérience en gestion d'équipe, de l'ambition et un esprit orienté vers les résultats. Tu es un leader avec une volonté de réussir? Nous te voulons dans notre l'équipe!

Kiehl’s Since 1851 was founded as an old-world apothecary in New York City’s East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl’s we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl’s!

We have an exciting opportunity to join the Kiehl’s family as a Kiehl's Skin Pro. This position is responsible for providing superior customer service and develop customer relationships that will result in repeat business.

Why Kiehl’s:
• Monthly sales bonus potential on top of hourly base wage
• Generous quarterly gratis allocation
• Clear career growth opportunities

As a Kiehl’s Skin Pro you will:
• Deliver Best- in-class experience to customers
• Identify clients’ needs and goals and assist them in finding and selecting appropriate products.
• Be able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques.
• Maintain client relations through follow-up calls and emails.
• Inform the clients regarding product prices and if there are any special offers available.
• Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling and cross-selling.
• Maintain the counter/store quality and merchandising: maintain appearance and cleanliness of the store, merchandising, ensure on shelf product availability.
• Regularly attend all scheduled shifts

What do you need to succeed :
· Retail and/or cosmetic experience preferred
· Customer service experience
· Great communication skills
· Analytical skills
· Basic computer skills
· Must be willing to work flexible hours including nights and weekends
· Must be 18 years or older
· Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
· English mandatory, second language an asset.

PART TIME & FULL TIME POSITIONS AVAILABLE. Inquire with manager.

Dar consejos y atender a los clientes ofreciendo un trato rápido, amable y eficiente son las principales responsabilidades del barista. Ofrece una experiencia única mediante compartir tu pasión por el café a través de tu atención al cliente. Estamos buscando un barista con una fuerte capacitad de comunicación para unirse a nosotros! Unete a nuestro equipo.

Kiehl's Since 1851 a été fondé en tant qu'apothicaire de l'ancien monde dans l'East Village de New York. Nos formules uniques contiennent des ingrédients naturels provenant du monde entier. Chez Kiehl's, nous avons un héritage de courtoisie inébranlable et de bonnes manières à l'ancienne qui s'exprime à travers notre service hautement personnalisé. Nous pensons que la construction d'un monde meilleur commence dans notre propre quartier et c'est pourquoi vous trouverez des initiatives philanthropiques uniques dans chacun de nos magasins à travers le pays. Si vous avez l'esprit d'aventure et le talent de servir les autres, nous vous invitons à faire carrière chez Kiehl's !

Nous avons une opportunité passionnante de rejoindre l'équipe Kiehl's en tant que Kiehl's Skin Pro. Ce poste est responsable de l'atteinte des objectifs de vente individuels établis par l'équipe de direction. Fournir un service client de qualité supérieure et développer des relations avec les clients qui se traduiront par des ventes répétées. Responsable de la présentation des produits et de l'image de la marque tout en maintenant un magasin propre et organisé.

Responsabilités du poste :
- Offrir aux clients la meilleure expérience qui soit.
- Gagner avec intégrité et respecter les normes les plus élevées de notre marque
- Agir avec agilité pour obtenir des résultats de vente
- Assiduité et ponctualité pour tous les quarts de travail prévus.

Qualifications :
- Expérience dans le domaine de la vente au détail et/ou des cosmétiques souhaitée
- Expérience en service à la clientèle
- Compétences en communication
- Compétences analytiques
- Compétences informatiques de base
- Doit être prêt à travailler selon un horaire flexible, y compris les nuits et les fins de semaine.
- Diplôme d'études secondaires ou GED requis
- Doit être âgé de 18 ans ou plus
- Environnement physique : Doit être capable de travailler sur le plancher de vente pendant de longues périodes, de monter et descendre un escalier et/ou une échelle au besoin, et de soulever régulièrement jusqu'à 25 lb.
- Anglais obligatoire, deuxième langue un atout


Kiehl’s Since 1851 was founded as an old-world apothecary in New York City’s East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl’s we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl’s!
We have an exciting opportunity to join the Kiehl’s family as a Keyholder.  This position is responsible for assisting Store Manager and Assistant Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by the management team. 
Why Kiehl’s:  
•	Monthly sales bonus potential on top of hourly base wage
•	Generous quarterly gratis allocation 
•	Clear career growth opportunities
As a Key Holder at Kiehl’s you will:
•	Deliver best-in-class experience to customers to create an unforgettable customer experience.
•	Demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice 
•	Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling.
•	Support daily operations at point of sales (POS) activities.
•	Enforce company policies and procedures.  
•	Follow brand CRM procedures to recruit and retaining customers.
•	Maintaining the counter/store quality and merchandising: maintain appearance and cleanliness of the store, merchandising, ensure on shelf product availability
•	Responsible to acknowledge/record all customer complain and issues and deliver it to the store manager
•	Communicate to Store Manager useful information about competition, clients or all other key events. 
•	Perform open and close procedure for the store. 
•	Attend all scheduled shifts. 
What do you need to succeed:
•	Retail and/or cosmetic experience preferred
•	Prior key holder experience preferred
•	Customer service experience  
•	Great communication skills
•	Diligent and responsible attitude
•	Analytical skills
•	Basic computer skills  
•	Must be willing to work flexible hours and to work nights and weekends
•	High School Diploma or GED required
•	Must be 18 years or older
•	Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
•	English mandatory, second language an asset


Kiehl's a été fondé en tant qu'apothicaire de l'ancien monde dans l'East Village de New York. Nos formules uniques contiennent des ingrédients naturels provenant du monde entier. Chez Kiehl's, nous avons un héritage de courtoisie inébranlable et de bonnes manières à l'ancienne qui s'exprime à travers notre service hautement personnalisé. Nous pensons que la construction d'un monde meilleur commence dans notre propre quartier - et c'est pourquoi vous trouverez des initiatives philanthropiques uniques dans chacun de nos magasins à travers le pays. Si vous avez l'esprit d'aventure et le talent de servir les autres, nous vous invitons à faire carrière chez Kiehl's !

Nous avons une opportunité passionnante de rejoindre l'équipe Kiehl's en tant que Keyholder. Ce poste est chargé d'aider le directeur du magasin à atteindre les objectifs de vente du magasin ainsi que les objectifs de vente individuels fixés par l'équipe de direction. Fournir un service à la clientèle de qualité supérieure et développer des relations avec les clients pour qu'ils reviennent. Exécuter des plans à court et à long terme pour atteindre les objectifs dans le cadre de la stratégie commerciale du magasin. Responsable de la présentation des produits et de l'image de marque tout en maintenant un magasin propre et organisé.

Responsabilités du poste :
Augmenter l'excellence du service en accélérant et en maintenant la fidélisation des clients, la formation de l'équipe et l'expérience du client en magasin.
Soutenir la croissance de la concurrence régionale et des nouveaux magasins grâce aux résultats des magasins.
Respecter les normes d'excellence du service à la clientèle, du marchandisage visuel et des opérations du magasin.
Leader et motivateur pour la productivité de l'équipe
Appliquer les politiques et procédures de l'entreprise
Superviser l'équipe en l'absence du directeur du magasin et en partenariat avec lui.
Communiquer à l'équipe de direction les commentaires sur les résultats commerciaux.
Effectuer les procédures d'ouverture et de fermeture du magasin
Assiduité et ponctualité pour tous les quarts de travail prévus.
Ce poste offre 35+ heures/semaine ; peut être discuté avec le responsable du recrutement.

Qualifications :
Expérience dans le domaine de la vente au détail et/ou des cosmétiques souhaitée
Expérience préalable en tant que détenteur de clés, de préférence
Expérience en service à la clientèle
Compétences en communication
Compétences analytiques
Compétences informatiques de base
Doit être prêt à travailler selon un horaire flexible et à travailler les soirs et les fins de semaine.
Diplôme d'études secondaires ou GED requis
Doit être âgé de 18 ans ou plus
Environnement physique : Doit être capable de travailler sur le plancher de vente pendant de longues périodes, de monter et descendre un escalier et/ou une échelle au besoin, et de soulever jusqu'à 25 livres sur une base régulière.
Anglais obligatoire, deuxième langue un atout


Tu es enthousiaste, courtois(e) et tu aimes travailler avec la clientèle dans un environnement dynamique? Toujours prêt(e) à relever des défis, l'Associé(e) à la Vente s'assure de bien représenter l'image de marque du magasin par son attitude et sa connaissance des produits afin d'offrir aux clients une expérience unique. Nous sommes à la recherche d'une personne positive et motivée pour se joindre à notre équipe!

La recepcionista da la bienvenida a los visitantes de una manera amistosa. Trabaja con el equipo con el fin de proporcionar un servicio excepcional, dar la bienvenida a los clientes con cortesía y garantizar un servicio rápido. ¿Tiene buenas habilidades de comunicación y tiene voluntad para triunfar? ¡Nos gustaría conocerte!

Le/La réceptioniste est une personne souriante ayant de la facilité à s'exprimer et à bien se présenter. Il/Elle doit travailler en collaboration avec l'équipe dans le but d'offrir un service exceptionnel, accueillir nos clients avec courtoisie et assurer un service rapide. Tu as développé des aptitudes en communication et tu as une volonté de réussir, nous aimerions te rencontrer!

Nous sommes à la recherche d'une personne passionnée par la beauté afin d'offrir une expérience personnalisée à notre clientèle. Cerner les besoins des clients, s'adapter à ceux-ci et leur offrir un service courtois sont les tâches principales reliées au poste. Si transmettre tes connaissances en matière de beauté est ce qui te passionne, nous aimerions te rencontrer!

We have an exciting opportunity to join the Kiehl's family as Keyholder. This position is responsible for assisting Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by the management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Execute short and long term plans to achieve goals in support of the store's business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.

Job Responsibilities

Regular attendance and timeliness for all scheduled shifts

· Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team

· Enforce company policies and procedures

· Perform open and close procedures for the store

· Provide training to new store employees

· Effectively execute visual directives, education selling tools, and customer service standards

· Utilize resources, eliminate roadblocks and drive process improvement

· Intermittent supervision required

Experience

· 2+ years of specialty retail store experience

· Working knowledge of store operation procedures

· Highly resourceful, flexible and able to solve problems in a timely manner

· Willing to work flexible hours, including nights and weekends

¿Tiene un gran conocimiento y un fuerte interés en las bebidas alcohólicas? Estamos buscando una persona dinámica que pueda trabajar rápidamente y bien bajo presión. Como barman, usted ofrecerás la mejor atención al cliente con un ambiente de trabajo limpio y seguro. Si tienes disponibilidad flexible y una sonrisa contagiosa, ¡te estamos buscando!

Tu as des connaissances approfondies et un intérêt marqué pour les boissons alcoolisées? Nous sommes à la recherche d'une personne dynamique pouvant travailler rapidement et qui réagit bien sous la pression. En tant que barman/barmaid, tu devras offrir à la clientèle un service impeccable tout en t'assurant de garder un environnement de travail propre et sécuritaire. Si tu as des disponibilités flexibles et un sourire contagieux, nous recherchons quelqu'un comme toi!

We have an exciting opportunity to join the Kiehl's family as Kiehl's Customer Rep. This position is responsible for achieving individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Responsible for product and brand image presentation while maintaining a neat and organized store.

Job Responsibilities
· Achieve individual sales goals

· Effectively execute visual directives, education selling tools and customer service standards

· Adhere to visual merchandising and housekeeping standards

· Regular attendance and timeliness for all scheduled shifts

·This position provides approximately 20 hours a week

Experience
· 2+ years of specialty retail store experience an asset

· Willing to working flexible hours, including nights and weekends

· Highly resourceful, flexible and ability to solve problems in a timely manner

¿Eres entusiasta, educado y te encanta trabajar con el público en un ambiente dinámico? Siempre listo para los desafíos, el Embajador ofrece una experiencia única al cliente siempre representando la imagen de la marca a través de su actitud y conocimiento del producto. ¡Estamos buscando candidatos positivos y motivados para unirse a nuestro equipo!

Tu es enthousiaste, courtois(e) et tu aimes travailler avec la clientèle dans un environnement dynamique? Toujours prêt(e) à relever des défis, l'Ambassadeur/Ambassadrice s'assure de toujours représenter l'image de marque du magasin par son attitude et sa connaissance des produits afin d'offrir aux clients une expérience unique. Nous sommes à la recherche d'une personne positive et motivée pour se joindre à notre équipe!

Kiehl's Since 1851 was founded as an old-world apothecary in New York City's East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl's we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood  and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl's!

We have an exciting opportunity to join the Kiehl's family as Keyholder.  This position is responsible for assisting Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by the management team. Provide superior customer service and develop customer relationships that will result in repeat business. Execute short and long term plans to achieve goals in support of the store's business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.

Job Responsibilities:
·	Delivers a best in class experience to customers 
·	Upholds standards of customer service excellence
·	Leader in productivity
·	Enforce company policies and procedures
·	Perform open and close procedures for the store
·	Regular attendance and timeliness for all scheduled shifts

Qualifications:
·	Retail and/or cosmetic experience preferred
·	Prior key holder experience preferred
·	Customer service experience  
·	Communication skills
·	Analytical skills
·	Basic computer skills  
·	Must be willing to work flexible hours and to work nights and weekends
·	High School Diploma or GED required
·	Must be 18 years or older
·	Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
·	English mandatory, second language an asset


Maximizar la eficiencia y la rentabilidad del equipo mientras se crea un ambiente de trabajo estimulante son las principales responsabilidades del gerente. Se busca una persona con buenas prioridades, experiencia de gestión de equipo, ambición y que está orientado hacia los resultados. Eres un líder con un deseo de superarte? ¡Te queremos en nuestro equipo!

Maximiser l'efficacité et la rentabilité de l'équipe tout en créant un environnement de travail stimulant sont les priorités du rôle de Superviseur. Nous cherchons quelqu'un ayant un bon sens des priorités, de l'expérience en gestion d'équipe, de l'ambition et un esprit orienté vers les résultats. Tu es un leader avec une volonté de réussir? Nous te voulons dans l'équipe!

You're enthusiastic, courteous and you love working with the public in a dynamic environment? Always up for challenges, Ambassadors offer an unique customer experience by always representing the brand image through their attitude and product knowledge. We are looking for positive and motivated candidates to join our team!

ambassador

Kiehl's Since 1851 was founded as an old-world apothecary in New York City's East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl's we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood  and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl's!

Offerings:
-Competitive Salary & Benefits Program
-L'Oreal Pension Plan
-Team Centered Bonus Structure
-Quarterly Gratis Program
-Access to L'Oreal Learning Platform, professional development and career growth opportunities.

We have an exciting opportunity to join the Kiehl's family as an Assistant Store Manager.  This position is responsible for assisting the Store Manager in leading and motivating store team to achieve sales growth and provide optimal customer service. Support in-store operational and Human Resources responsibilities while complying with company policies and procedures. Provide training and ongoing development for the store team. Serve as a liaison between Retail Store, Regional Sales Manager and Home Office teams. Develop and execute short and long term plans to achieve goals in support of the store's business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.

Job Responsibilities:
·	Champion of the heart for both KCR's and customers
·	Achieve annual sales goals within operating budgets 
·	Support Store Manager to recruit, retain, coach and develop a high performing team
·	Guru of Kiehl's store experience, products and procedures

Qualifications:
·	You are 18 years or older with a high school diploma
·	You have 1-3+ years of specialty retail store management experience
·	You have demonstrated success in driving sales by coaching and developing a team
·	You are entrepreneurial, resourceful, flexible, and have the ability to solve problems in a timely manner
·	You possess strong written and verbal communication skills
·	You have a thorough knowledge of the competitive landscape and can translate findings to positively impact business
·	 You have a passion for skincare and serving customers
·	You are comfortable conducting skin care services on customers' faces after being trained
·	You have a flexible work schedule which includes nights, weekends, and holidays 
·	High School Diploma is required, Bachelor's degree preferred
·	Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis

assistantmanager

Kiehl's Since 1851 was founded as an old-world apothecary in New York City's East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl's we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl's!

We have an exciting opportunity to join the Kiehl's team as a Kiehl's Skin Pro. This position is responsible for achieving individual sales goals established by management team. Provide superior customer service and develop customer relationships that will result in repeat business. Responsible for product and brand image presentation while maintaining a neat and organized store.

Job Responsibilities:
· Delivers a best in class experience to customers
· Win with integrity and uphold our highest brand standards
· Act with agility to drive sales results
· Regular attendance and timeliness for all scheduled shifts

Qualifications:
· Retail and/or cosmetic experience preferred
· Customer service experience
· Communication skills
· Analytical skills
· Basic computer skills
· Must be willing to work flexible hours including nights and weekends
· High School Diploma or GED required
· Must be 18 years or older
· Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
· English mandatory, second language an asset

Advise and serve customers by offering a fast, courteous and efficient service are the main responsibilities of the Barista. Share your passion for coffee through your customer service is what will provide a unique experience to our customers. We are seeking a Barista with strong communication skills to join us! Find your place among our team.

barista

You have a deep knowledge and a strong interest in alcoholic beverages? We are seeking a dynamic individual who can work quickly and react well under pressure. As a Bartender, you will offer the best customer service while keeping a clean and safe working environment. If you have flexible availabilities and an contagious smile, we are looking for someone just like you!

bartender

We are looking for someone passionate by beauty to offer a personalized customer experience. Identify the customers' needs, adapt to them and offer friendly service are the main duties for the position. If sharing your beauty knowledge is what you are passionate about, we would love to meet you!

beautician

Kiehl's Since 1851 offers a unique and creative work environment with a strong focus on customer service and education. Our world-renowned and much respected line of specialty products includes skin care and hair care preparations, as well as bath and body items.

Presently we have an exciting opportunity to join the Kiehl's family as Key holder.

Job requirements:
· Consistently creates a welcoming environment for the client, focusing on the fun factor, the girlfriend experience with equal focus in driving top line sales.
· Building long-term relationships with clients. Asks open-ended, probing questions to gain understanding of skin care and other beauty needs.
· Meets/exceeds all personal goals. Acts as a role model delivering consistent and exemplary service.
· Assumes the role of Sales Leader as needed. Follows-up with Store Manager to discuss observations, feedback and concerns.
· Assists in the maintenance of merchandising/display/marketing standards and that store is consistently replenished.
· Assists in the maintenance of consistent standards of cleanliness, maintenance and organization.
· Works with other Sale Associates to improve performance through peer coaching, team selling, encouragement and feedback.
· Maintains open/flexible availability at all times.
· Assists with non-sell tasks as assigned.

Experience:
· 2+ years of specialty retail store experience (mandatory)
· Working knowledge of store operation procedures
· Strong math skills required
· Highly resourceful, flexible and ability to solve problems in a timely manner
· Willing to work flexible hours, including nights and weekends

keyholder

Kiehl's Since 1851 was founded as an old-world apothecary in New York City's East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl's we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood  and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl's!

We have an exciting opportunity to join the Kiehl's family as a Store Manager.  This position is responsible for leading and motivating store team to achieve sales growth and provide optimal customer service. Manage in-store operational and Human Resources responsibilities while complying with company policies and procedures. Provide training and ongoing development for the store team. Serve as a liaison between Retail Store, Regional Sales Manager and Home Office teams. Develop and execute short and long term plans to achieve goals in support of the store's business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.

Job Responsibilities:
·	Creator of the Store Experience
·	Achieve annual sales goals within operating budgets 
·	Recruit, retain, coach and develop a high performing team
·	Leader of strategic business initiatives and operational excellence

Qualifications:
·	You are 18 years or older with a high school diploma
·	You have 5+ years of specialty retail store management experience
·	You have demonstrated success in driving sales by coaching and developing a team of direct reports
·	You are entrepreneurial, resourceful, flexible, and have the ability to solve problems in a timely manner
·	You possess strong written and verbal communication skills
·	You have a thorough knowledge of the competitive landscape and can translate findings to positively impact business
·	 You have a passion for skincare and serving customers
·	You are comfortable conducting skin care services on customers' faces after being trained
·	You have a flexible work schedule including nights, weekends, and holidays 
·	High School Diploma is required, Bachelor's degree preferred
·	Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis

manager

Kiehl's Since 1851 was founded as an old-world apothecary in New York City's East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl's we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood  and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl's!

We have an exciting opportunity to join the Kiehl's team as Keyholder. This position is responsible for assisting Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by the management team. Provide superior customer service and develop customer relationships that will result in repeat business. Execute short and long term plans to achieve goals in support of the store's business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.

Job Responsibilities:
Increase excellence in service by accelerating and maintaining customer retention, team education, and customer in store experience
Support regional comp and new store growth through store results
Upholds standards of customer service excellence, visual merchandising, and store operations
Leader and motivator in team productivity
Enforce company policies and procedures
Oversees team in the absence of and in partnership with store manager
Communicates feedback on business results to management team
Perform open and close procedures for the store
Regular attendance and timeliness for all scheduled shifts
This position provides 35+ hours/week; can be discussed with hiring manager

Qualifications:
Retail and/or cosmetic experience preferred
Prior key holder experience preferred
Customer service experience
Communication skills
Analytical skills
Basic computer skills
Must be willing to work flexible hours and to work nights and weekends
High School Diploma or GED required
Must be 18 years or older
Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
English mandatory, second language an asset

merchandiser

We have an exciting opportunity to join the Kiehl's family as Kiehl's Customer Rep (KCR). This position is responsible for achieving individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Responsible for product and brand image presentation while maintaining a neat and organized store.

Training, Learning, and Development:
Kiehl's Customer Representatives (KCR's) are enrolled in a comprehensive two day, offsite seminar within their first month of service. They'll achieve a thorough understanding of Kiehl's history, mission, and values as well as formulation standards and product knowledge. With a concentrated focus on Kiehl's personalized Circle of Service, KCR's practice bringing their product training to life in consultations focused on healthy skincare essentials, men's formulations, hair and body products.

After basic training, learning continues seasonally with one day, offsite seminars focused on increased product knowledge and Circle of Service skills

Job Responsibilities:
- Achieve individual sales goals
- Effectively execute visual directives, education selling tools, and customer service standards
- Adhere to visual merchandising and housekeeping standards
- Regular attendance and timeliness for all scheduled shifts

Experience:
- 2+ years of specialty retail store experience
- Willing to working flexible hours, including nights and weekends
- Highly resourceful, flexible and able to solve problems in a timely manner
- High School Diploma or GED required
- Must be able to work on your feet all day
- Walk up and down a flight of stairs and/or ladder if necessary
- Lift up to 25 lbs on a regular basis

receptionist

Kiehl's Since 1851 was founded as an old-world apothecary in New York City's East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl's we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood  and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl's!

We have an exciting opportunity to join the Kiehl's family as a Kiehl's Customer Representative.  This position is responsible for achieving individual sales goals established by management team. Provide superior customer service and develop customer relationships that will result in repeat business. Responsible for product and brand image presentation while maintaining a neat and organized store.

Job Responsibilities:
·	Delivers a best in class experience to customers 
·	Win with integrity and uphold our highest brand standards
·	Act with agility to drive sales results
·	Regular attendance and timeliness for all scheduled shifts 

Qualifications:
·	Retail and/or cosmetic experience preferred
·	Customer service experience  
·	Communication skills
·	Analytical skills
·	Basic computer skills  
·	Must be willing to work flexible hours including nights and weekends
·	High School Diploma or GED required
·	Must be 18 years or older
·	Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
·	English mandatory, second language an asset

salesassociate

Are you organized and methodical? Do you enjoy physical work? We are currently looking for positive and autonomous stock clerks to join our team!

Tu aimes le travail physique, tu es organisé(e) et méthodique? Nous sommes présentement à la recherche de Commis aux Stocks positifs et autonomes pour se joindre à notre équipe!

stockclerk

Maximizing the effectiveness and profitability of the team while creating a stimulating work environment are the main responsibilities of a Supervisor. We are looking for someone with a good sense of priorities, team management experience, ambition and driven by results. You are a leader with a will to succeed? We want you in our team!

supervisor

You love it when there's action? A busboy requires to constantly pick up the beat and ensure that tables are assemble, clean or clear. We are looking for highly motivated and energetic people to join our team!

You love it when there’s action? A busboy requires to constantly pick up the beat and ensure that tables are assemble, clean or clear. We are looking for highly motivated and energetic people to join our team!

Tu es rapide et aime quand ça bouge? Le commis-débarrasseur doit être en mesure de répondre aux exigences de la clientèle et du restaurant autant pour monter, nettoyer et débarrasser les tables. Nous sommes à la recherche d'une personne motivée et énergique pour se joindre à notre équipe!

busboy

You're more than at ease when speaking with people and are able to handle pressure? Call center representatives serve as the first point of contact for customers and ensure to assist with the best of their abilities in a friendly and professional manner. We are looking for someone with good communication skills to join our team! We want to meet you.

You’re more than at ease when speaking with people and are able to handle pressure? Call center representatives serve as the first point of contact for customers and ensure to assist with the best of their abilities in a friendly and professional manner. We are looking for someone with good communication skills to join our team! We want to meet you.

Tu as une facilité avec les gens et tu as la capacité de bien gérer la pression? Premier point de contact avec la clientèle, les représentant(es) de centre d'appel s'assurent d'aider les clients au meilleur de leurs capacités et ce, de manière amicale et professionnelle. Nous sommes à la recherche de personne démontrant une bonne capacité de communication afin de se joindre à notre équipe. Nous voulons te rencontrer!

callcentrerep

To be a successful Call Center Manager, you are observant and detail-oriented and possess an understanding of the business. As part of your duties, you'll be focused on improving the call center practices, setting objectives, training and motivating your team to provide excellent service to customers. If you have strong coaching and leadership skills and the ability to motivate employees, we want to meet you!

To be a successful Call Center Manager, you are observant and detail-oriented and possess an understanding of the business. As part of your duties, you’ll be focused on improving the call center practices, setting objectives, training and motivating your team to provide excellent service to customers. If you have strong coaching and leadership skills and the ability to motivate employees, we want to meet you!

Un gérant de centre d'appel doit être attentif, axé sur les détails et avoir une bonne compréhension des affaires. Tes responsabilités sont l'amélioration des pratiques du centre d'appel, la définition des objectifs, la formation et la motivation de l'équipe afin de fournir un excellent service aux clients. Si tu as de solides compétences en coaching et en leadership et une capacité de motiver les employés, nous voulons te rencontrer!

callcentremanager

You're attentive, efficient, and courteous? Our team is looking for an administrator to keep the office running smoothly and efficiently. From administrative and clerical activities such as answering phones, updating employee, client, and company data, filing to greeting and directing office visitors while keeping a clean and welcoming environment, our administrator must be be adaptable, proactive, supportive, and detail-oriented. Is that you? We want to meet you!

You’re attentive, efficient, and courteous? Our team is looking for an administrator to keep the office running smoothly and efficiently. From administrative and clerical activities such as answering phones, updating employee, client, and company data, filing to greeting and directing office visitors while keeping a clean and welcoming environment, our administrator must be be adaptable, proactive, supportive, and detail-oriented. Is that you? We want to meet you!

Tu es attentif, efficace et courtois? Notre équipe est à la recherche d'un administrateur pour assurer le bon fonctionnement du bureau. Qu'il s'agisse d'activités administratives ou de bureau telles que répondre aux appels téléphoniques, mettre à jour les données des employés et des clients, accueillir et diriger les visiteurs tout en maintenant un environnement propre et accueillant, notre administrateur doit être adaptable, proactif, attentionné et axé sur les détails. Si tu te reconnais, nous voulons te rencontrer!

officeadmin

The duties of a Loss prevention agent is to protect the store's assets from theft or damage by delivery personnel, employees, and shoplifters whether it is by patrolling the aisles of the store or surveilling the cameras and alerting of any suspicious activity. In this role, you need to show good judgment and common sense. We're looking for tactful and assertive people to join our team!

The duties of a Loss prevention agent is to protect the store’s assets from theft or damage by delivery personnel, employees, and shoplifters whether it is by patrolling the aisles of the store or surveilling the cameras and alerting of any suspicious activity. In this role, you need to show good judgment and common sense. We’re looking for tactful and assertive people to join our team!

Les responsabilités principales d'un agent de prévention des pertes consistent à protéger les biens du magasin contre le vol ou les dommages causés par le personnel de livraison, les employés et les voleurs à l'étalage, que ce soit en patrouillant les allées du magasin ou en surveillant les caméras et en signalant toute activité suspecte. Dans ce rôle, tu devras faire preuve de jugement et de bon sens. Nous recherchons des personnes ayant du tact et de l'assurance pour rejoindre notre équipe!

losspreventionagent

You are a good team player and you enjoy manual work? This role is for you! We are currently looking for warehouse clerks who will, among other things, ship, receive and document warehouse merchandise. Are you motivated and resourceful? We want to meet you!

Tu es un bon joueur d'équipe et tu aimes le travail manuel? Ce poste est pour toi! Nous recherchons présentements des commis d'entrepôt qui s'occuperont entre autres d'expédier, de recevoir et de documenter la marchandise en entrepôt. Tu es motivé et débrouillard? Nous voulons te rencontrer!

warehouseclerk

Kiehl's - CF Market Mall

CF Market Mall offers services and amenities for the entire family to enjoy. With over 200 retailers and one of Calgary's best time-out places - "Monkey Around/Playground", the shopping experience at CF Market Mall is truly unique.

CF Market Mall

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